Categories
Brand_New_World Uncategorized

Fairy Princess




IMG_9350

Originally uploaded by griffey

Jason and I swore we’d not raise one of those “girly girls,” not let Eliza fall in love with the Disney princesses, wear too much pink, be interested in fingernail polish and makeup. You know, all that stuff.

Yeah, right. We have absolutely no control over any of this, do we? We know better now.

Despite our attempts at putting Eliza in witty, black rock n’ roll tshirts, she still finds a way to dress like a fairy princess. As she said to me once, “Mommy, I’m a beautiful princess. Like Cinderella.” So much for the best laid plans.

Categories
Gaming

Success!

I’ve been trying to find ways to enliven PatRec for awhile now, as I don’t post as much as I used to, and some of my energy/content has drifted off to other shores (Audioboo, TechSource, etc). I think I finally found a solution that I can use: FeedWordpress.

It’s a plugin that pulls RSS, and throws it into my timeline here on the blog. While I’m not going to be feeding in everything (no Twitter or Friendfeed) I do want my audioboo feed, and my Tumblr feed, to repost here. I’ll probably set up a Posterous as well to feed in, and then, no matter what kind of access I have, I can get things posted easily and quickly. We’ll see how this goes.

Categories
ALA Media Personal

Libraries and Mobile Devices: Public Policy Considerations

This is a panel that I was a part of at ALA 2009 on the future of mobile….phenomenal panelists. I was especially geeked to finally get to meet Eli Neiburger. Anyway, we all had something to say about the future of mobile, and what libraries need to be worried about. Watch it, and let me know if you have any feedback. I’m always interested in what other librarians think about things like this…the future isn’t certain, and it’s always possible that I’m remarkably wrong. 🙂

Here’s part one:

And part two:

Categories
Library Issues MPOW Technology

Guest computer access

Thanks to my coworker Andrea for the wording below…we have a quandary at MPOW, and we’re trying to work out the best answer. We need your help in seeing other ways of handling the situation. So: to the question!

The context:
Here at UTC, we require our patrons to login with a username and password to use our library’s public computers. Current UTC students, faculty, and staff have these logins, but other library guests (alumni, patrons who have purchased courtesy cards, people who walk-in off the street) do not.

At present, our Reference Librarians use a guest account to login courtesy card patrons (alumni, retired faculty/staff, those who purchase a courtesy card etc.) and faculty/staff/students of other universities. Courtesy Card patrons can also check out a laptop computer for 3-hour in house use at our Circulation Desk. For everyone else, we have set up three “research stations” — computers without logins that have no productivity software and can only access the library databases and .edu/.gov websites. No general Internet access is available on these.

Unfortunately, we consistently find all of our computers in use during the fall and spring semesters. And, we find that some of our guest users monopolize our equipment to the exclusion of our primary patrons: UTC students, faculty, and staff. We are also getting some pressure from our campus IT people to not allow “anonymous” logins to the campus network – which is essentially what our use of a generic guest login provides.

The Questions:
We’d like to know what others out there in a similar situation have done (other than buy more computers). Have you cut off access to guest users completely? Have you implemented time or access limits through some technological or manual method? What has been the reaction from your guest users to the policy change? How about from others on campus?

Thoughts?

Categories
Library Issues

Some clarification re:conferences

Just some quick thoughts about my recent posts, as responses to comments.

Todd said:

Virtual meetings are all very nice, but its never the same as meeting people in person. In addition, real-life conferences give you a chance to see places you might not have gone otherwise…virtual conferences mean you stay right where you are.

I completely agree. My suggestion to virtualize aspects of the conference experience are not intended to downplay the value of face-to-face meetings. It’s just that we need to recognize that F2F isn’t necessary for communication to happen…it brings bonuses, but for the purposes of conducting business (like, for instance, the ALA Midwinter meeting), virtual is the appropriate realm.

Tom Hogan said:

Jason, thanks for attending Internet Librarian in Monterey, and I hope you found it worthwhile. As I mentioned in my little welcome speech, we had a record turnout this year, which is due primarily to the variety and excellence of the presentations from people dedicated to the information profession.

I’m sure that online conferences have their place, but I have to agree with Todd that people still want to meet in person from time to time. As long as that holds true, Information Today will continue to organize them. Regards.

Hi Tom! I was one of your “people dedicated to the information profession” that presented at IL this year. I was one of the faculty for what I believe was the largest preconference at IL.

Again, I’m not saying that virtual is done at the expense of F2F. Ideally it should be done in conjunction with…the very fact that we are talking as if there is a dichotomy between the two is ludicrous.

The truth is that the best librarians I know are both virtual and physical, all the time. They are connected, and consider their prioperceptive virtual self without effort. They are the librarians that you saw at IL who were sitting next to each other, blogging the session, updating Twitter, and IM’ing the person next to them with comments about the session. To pretend that being at IL “in real life” precludes a virtual component is to miss the forest for the trees.

My point is that we also should be reversing this equation: we should be making the virtual a significant and integral part of the ongoing F2F conference experience. The fact that at a conference called Internet Librarian we still have physical pieces of paper for people to sign up for dinners around town is, to put it mildly, amusing.

Categories
Library Issues

Conferences and revenue

bigwig logo.pngAfter thinking a bit more on the conference issue, and reflecting on discussions I had with Michelle Boule at Internet Librarian, there’s another piece to the revenue puzzle that is worth considering. Warning: more numbers ahead.

Let’s assume, for a moment, that everyone going to ALA Annual preregisters. Not true, but we’re looking for rough numbers here. Pre-reg pricing for ALA members is currently $175 per person. Sure, there’s a lot of student registrations ($85), but I’m betting there’s a lot of those $260 registrations as well, so let’s just use the $175 as an baseline number.

Library Journal reported 21,466 registrants and 7169 exhibitors at the 2007 Annual. Through the power of mathematics, that gives us $3,756,550 just from registration for Annual. That doesn’t take into account the exhibitors ($19.50 per square foot of floor space, plus $.50 per square foot just to fund the opening reception…$150 for each open corner of your booth, minimum booth size 10’x10′). If we just use the planning document, we get 1243 booths at a total square footage of 160,800. This means we’ve got a total revenue from the exhibit halls of about $3,135,600.

Total revenue for ALA Annual, projected: $6,892,150

This may fluctuate some, of course…Annual last year in DC was a record-breaking year, and Anaheim might not bring as many people. We’re just looking for rough numbers here.

We’ve got gross numbers. Now we need net. Here’s where we enter the realm of complete guesswork. There is a cost associated with the space for all this. Hotels need to be paid for conference rooms, food during breaks needs to be paid for, audio/visual setups are a huge expense, etc. Of each individual registration, some percentage goes to pay for these items.

What’s a fair percentage to guess? Is it…50% of the registration? It easily could be. Let’s be very, very generous to the ALA and say that 75% of the amount the average librarian pays goes directly to pay for conference services. If that’s true, $131.25 of every registration pays for actual hard costs of the event, leaving the ALA $43.75 in the black.

Let’s assume that the exhibit hall is a complete wash, and it covers itself with no profit left over.

If all of these almost-certainly-false things are true, the ALA makes just under a million dollars ($939,137.50, to be exact) in profit on ALA Annual. A million dollars isn’t, frankly, a lot of money to an organization like the ALA, but it is a hefty payday regardless. We can see why the ALA may be frightened of virtual membership cutting into this profit center.

Until, of course, we realize that in order to recoup any lost revenue from virtual memberships that don’t go to Annual, ALA only has to capture $50 from each missing attendee. If they could offer $50 worth of content to a virtual participant, charge them appropriately, they would actually make more money than they do from the attendees of the conference.

“But!”, you say to me, “What if the actual costs per person are much less to the ALA, and they actually make a much higher percentage of profit from the registration fees?”

I think that the market would bear a considerable higher cost of virtual membership, especially since there would be no secondary costs incurred by the participant (hotel charges, flights, etc). I also think it would be unwise of ALA to admit this, since otherwise it is hard to justify the cost of attendance other than through sheer greed. If the actual percentage of profit is less, then obviously the cost per virtual participant could be lowered, and the profitability maintained.

If the largest library organization can’t find a way to provide $50 worth of content on the web, I think we may all be in bigger trouble than a few numbers could solve. Hell, the BIGWIG Social Software Showcase content by itself was worth $50.

My prescription for the ALA:

  1. Get this virtual membership thing worked out. Virtual members should be just exactly like every other membership type…this is the freaking 21st century. All of your new librarians are virtual in some way all the time. The 19th century model of F2F being necessary is just broken beyond repair at this point because our tools have eliminated the need.
  2. Put together a formal method of collecting and distributing podcasts, vodcasts, and text summaries of conference happenings. It’s already being done by your constituents, you should be able to do it as well. Charge for real-time access and a one-month window (and provide back-channel communications with the presenter and panel in real-time), then open the whole bunch of content under a Creative Commons attribution-noncommercial license and let the world have it. Work out a deal with the Internet Archive for hosting and distribution.
  3. Profit.
Categories
Library Issues

Why online conferences win

Bigwig Showcase logoAfter returning from Internet Librarian, I’ve been thinking a lot about conference models and how the ALA and library conferences in general need to change in order to survive the next 5-10 years. The existing ALA model is broken beyond repair, and while I know that the ALA has a task force on virtual membership working now, there needs to be a much wider look at the virtual aspects of conferences than just focusing on how membership works.

Here’s some numbers, just to illustrate what I mean, using the BIGWIG Social Software Showcase for illustration purposes. I can’t go fully into the story here, but the only reason that the Showcase came together in the first place was because of a severe break in communication on the part of LITA. Those of us running BIGWIG decided that the best way to attempt to make change is to illustrate it…Be the Change you Want to See, and all that rot. 🙂 As a result, Michelle, Karen, myself and a ton of amazing presenters came together virtually and physically at ALA to show what one new model for conference presentations might look like, and how it might work.

So…how does this relate to new conference models? Well, one aspect of this new presentation model is that it is no longer a temporally limited event. To the numbers!

Between June 1 and July 31, 2007, the Social Software Showcase site had 4,838 visits, with 16,035 pageviews. Most people who visited weren’t just looking for one thing…the average is 3.31 pages per visit. I chose June-July because that was the period during which we were actively promoting the Showcase, it got some press here and there…it was an active part of the library community.

Here’s the exciting part: between Aug 1, 2007 and now, the Showcase has gotten over 800 visits, with another 1800 pageviews. 87% of these visits are new visits, from people who have not been to the site before. It’s been roughly 100 days since the height of the advertising and the Showcase is still averaging 8 visits a day, 18 pageviews a day, and of those 6.8 people are completely fresh visitors.

So here’s what I hope that ALA learns from this illustration…I’ve heard, through various channels, that virtual participation scares ALA because of the potential loss of the revenue generated by conference attendance. BIGWIG, a somewhat rogue organization, with no official sanctioning nor advertising, has managed to capture the eyeballs of over 5700 people (a full quarter of the total attendees of ALA Annual) and serve them almost 18000 pages of content. And those numbers will continue to grow as long as the content is relevant. Will the content cease to be relevant eventually…sure. But by leveraging cutting edge thinkers and by not insisting that topics be decided on months or years in advance, we maximized the longevity of the information.

To put it bluntly, how then do you monetize these eyeballs? BIGWIG chose not to, as a function of what we are trying to accomplish. But the ALA may have no such limitation, so how best to leverage this? I can assure you that membership would rise, generally, if the ALA held things like this. BIGWIG has an enormous amount of people interested in it, mainly because of the Showcase. Several new members of LITA came about only because they saw the value in the Showcase. I would be guessing, but I think that membership would probably cover an enormous amount of the “lost” revenue for virtual participation.

The other financial possibility is of course advertising. Companies would pay to advertise on these pages, in the same way that they currently pay for space in the exhibition hall. If you make the advertising relevant to the content, most people don’t even mind. I know that if I were getting ads for microphones and digital recorders while I was watching a presentation on podcasting, I would be glad of the knowledge, especially if I wasn’t a techie to begin with.

This doesn’t begin to scratch the surface, really, of the number of ways that ALA could benefit from virtual memberships and conferences. The ALA needs desperately to consider how it’s going to handle the next 5-10 years, because if it doesn’t step into the virtual world for librarians, someone else will.

Categories
Library Issues

Library Technology Conferences

Updated with correct URL!!! Please take our survey!!!!

You will almost certainly see this call for input on a few blogs this week, as well as listservs and other electronic means of communication in libraryland.

Consider that behind the scenes, some of us are trying desperately to build a different sort of library conference…Better than other conferences. Better…stronger…faster. One that makes cool sound effects when it runs.

To that end, any input you are willing to give will help. Fill out The Survey, and leave feedback here if you wish to give more thorough answers. We will pay attention.

Categories
Digital Culture Personal

Smartphone choices

I call upon the wisdom of the Intertubes: Help me decide on a smartphone. Our cell contract runs out this month, and I need to get a Smartphone of some type.

Needs:

  • Obviously, it needs to be a good phone
  • IM, SMS, and email must be solid and easy to use (bonus for gmail & outlook both working well)
  • View Word and PDF, edit would be nice
  • Must be a Cingular phone, due to coverage in our area

Here are the contenders:

I like the form factor of the Blackjack, but both it and the Treo lack 802.11 support, and I’d like to be able to browse/IM/Email via wifi if I’m somewhere with a signal. Hell, I’d love to be able to Skype with it if possible. The 8125 has wifi, but is the largest of the bunch…on the other hand, the slide out keyboard is pretty great. As much as I lust after the iPhone, Apple is not known for flawless first-gen products, and the $$ is a bit to drop in the foreseeable future. I like the Treo because I’ve always had a soft spot for Palm, and the secondary software support is huge, but Palm is, frankly, dead.

So I’m torn, Intertubes. Anyone use any of these phones? Got a recommendation for me for something I haven’t looked at?

Categories
Digital Culture

Head, Library Information Technology Services

If anyone reading this blog would do me a huge favor and throw a linkback or comment or mention on your blog my way…we’re trying desperately to find a great candidate for our recently vacated Head of Systems position here at UTC. The entire job ad is here, and here’s a brief description. If anyone has specific questions, I’ll try and answer them within the best of my legal ability (the state of TN has some wacky rules about job ads)….

Reporting to the Dean of the Lupton Library, this position provides leadership and know-how to advance the Library through the development and expansion of library collections, tools and services that facilitate learning, teaching, and scholarship within a digital environment, as well as creating an infrastructure that facilitates the adoption of next generation library services.

Specific information technology related responsibilities include, but are not limited to:

  • Provides library leadership and strategic planning for the design, integration, and maintenance of the library-computing environment and for the specification, acquisition, development, and support of digital library collections, tools, services, and support applications that facilitate teaching, learning, and research.
  • Manages a staff of 2 professionals who develop, deliver, and maintain information technology services for the Lupton Library and works collaboratively with other librarians and colleagues throughout the Library and the University.
  • Administers the Library’s VTLS Virtua integrated library system.
  • Provides consultation, support and problem resolution to ensure Library software and hardware is functional, interoperable, and serves the ongoing goal of supporting research and teaching.
  • Gathers, monitors, and evaluates usage statistics.
  • Serves as backup to other members of the Library’s Information Technology Services Department.
  • Ensures the Library’s Information Technology Services Department is positioned to take advantage of new developments that improve the patron experience and staff productivity.
  • Serves as primary Library liaison to University’s Information Technology Division.

This is a great environment to work in…the team that is in the library now is remarkable. We’re moving towards a very robust systems/IT infrastructure, and have some really great ideas where we’d like to go. Plus, you’d get to work with me! 🙂

So if anyone knows someone looking, please make sure they apply! As well, throw a link to this entry up anywhere you can, or link directly to the job ad above.