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Digital Culture Library Issues

The Kindle and Reference 2.0

Ok, so we’ve all seen the press, read the Newsweek story, and if you’re reading this you probably read my take on the Amazon Kindle. Here’s a new feature that wasn’t heavily marketed for the Kindle, that has a direct impact on library efforts…and the surprising thing is, it has nothing to do with reading a book.

I’m talking about Amazon NowNow.

It’s an “experimental” feature on the Kindle, but NowNow is a human-powered answer engine that uses the Amazon Mechanical Turk group to search and answer questions for users. The service is in beta, and has been for a year or so (Jessamyn blogged about NowNow back in January).

So what’s the big deal? Well, the Kindle is an always-on internet appliance…anywhere you can get a cell signal, you can be online with the thing. Which means that you can ask a question and get an answer, from nearly anywhere, from a human, emailed directly to the device you used to ask the question in the first place. And this is built into the device…yes, Amazon might decide to charge for this, but right now they aren’t.

Is this Reference 2.0? Imagine being asked a research question by a patron, finding the perfect article for them, and being able to send that article to the device they are going to use to read it. Yes, I realize that laptops sort of fill this goal already, but the Kindle is certainly a more user-centered way of getting at this process. The patron doesn’t have to find a way to ask us questions…the device they are using is a direct line to us. It might not be that distinct from a webpage with a meebo widget…but I think it is qualitatively different somehow.

How?

Discuss.

Categories
Brand_New_World Uncategorized

37 weeks today

Last night, both my brother and my cousin called and said they had been thinking about me.

Is that a sign?

37 weeks today…hard to believe only three or so more to go. The time is absolutely flying now, and we’re excited. Nervous, but feeling ready to get to the next phase and finally meet Eliza!

Categories
Digital Culture Media

Hulu – Lazy Sunday

Got a beta invite to Hulu.com today, the new video sharing site backed by the actual media conglomerates…NBC, FOX, ABC. More thorough review as I play with it.

Surprisingly, there’s an embed function. This post is just to test it, see how long it lasts, and if eventually they time-phase these out.

Categories
Books Library Issues Media

More on the Kindle

Wow!

The Kindle is for sale at Amazon right now, and the details of the device are intriguing. More highlights:

  • It connects to the net via cellular networks, specifically EVDO. So anywhere you can get a cell signal, you can buy a book. And there is no charge for the connectivity…Amazon is underwriting it.
  • There looks to be subscription models for newspapers, magazines, etc, all delivered automatically in the background. Wake up every morning and the Times is waiting.
  • New York Times® Best Sellers and all New Releases $9.99, unless marked otherwise.

And, my favorites:

  • Includes free wireless access to the planet’s most exhaustive and up-to-date encyclopedia—Wikipedia.org.
  • By using the keyboard, you can add annotations to text, just like you might write in the margins of a book. And because it is digital, you can edit, delete, and export your notes, highlight and clip key passages, and bookmark pages for future use.
  • The source code for the device appears to be available…one can only guess that they leveraged some open source software and are complying with the license. Except that it’s machine readable source…hmmmm.

Here’s the bad:

  • They are advertising “more than 250 top blogs…” I take this to mean there is no open RSS reader built in. That seems a nearly criminal omission from the Kindle. I mean, RSS is the backbone of content choice on the web right now…come on Bezos!
  • It does support ebooks via Audible…so you can read or listen, as you choose.
  • From the License Agreement: “Amazon provides wireless connectivity free of charge to you for certain content shopping and acquisition services on your Device. You will be charged a fee for wireless connectivity for your use of other wireless services on your Device, such as Web browsing and downloading of personal files, should you elect to use those services. We will maintain a list of current fees for such services in the Kindle Store.”
  • And here’s a good one: “You agree you will use the wireless connectivity provided by Amazon only in connection with Services Amazon provides for the Device. You may not use the wireless connectivity for any other purpose.”

Ah, and here’s where eBooks and physical books diverge, and is the source of 99% of my frustration with the format (also from the License Agreement):

Use of Digital Content. Upon your payment of the applicable fees set by Amazon, Amazon grants you the non-exclusive right to keep a permanent copy of the applicable Digital Content and to view, use, and display such Digital Content an unlimited number of times, solely on the Device or as authorized by Amazon as part of the Service and solely for your personal, non-commercial use. Digital Content will be deemed licensed to you by Amazon under this Agreement unless otherwise expressly provided by Amazon.

Restrictions. You may not sell, rent, lease, distribute, broadcast, sublicense or otherwise assign any rights to the Digital Content or any portion of it to any third party, and you may not remove any proprietary notices or labels on the Digital Content. In addition, you may not, and you will not encourage, assist or authorize any other person to, bypass, modify, defeat or circumvent security features that protect the Digital Content.

That book you bought? Not yours. Can’t sell it. Can’t even give it away.

Oh, and for those librarians who still hold tight to the privacy bandwagon:

Information Received. The Device Software will provide Amazon with data about your Device and its interaction with the Service (such as available memory, up-time, log files and signal strength) and information related to the content on your Device and your use of it (such as automatic bookmarking of the last page read and content deletions from the Device). Annotations, bookmarks, notes, highlights, or similar markings you make in your Device are backed up through the Service. Information we receive is subject to the Amazon.com Privacy Notice.

They know when you are reading. They know what you are reading, and that you bookmarked the sex scenes. Oh yes, they know.

So, exciting new product? Yep. Amazon, like Apple before them, has realized the power of a closed market segment, where they control the distribution and the consumption of media. The real test will be whether this survives the 2-3 year adoption cycle and moves into the magic price point range ($100-150).

Categories
Books Library Issues Media

Amazon Kindle

“The vision is that you should be able to get any book”not just any book in print, but any book that’s ever been in print”on this device in less than a minute.” –Jeff Bezos

Amazon KindleHow’s that for a librarian’s dream? The Kindle, Amazon.com’s new eReader, launches tomorrow, and Newsweek has an article online about the new, possibly revolutionary, product.

I can’t do a complete thinkpiece on the Kindle right now, but over the course of the week I’ll get to my take on the device. There are still lots of questions unanswered (the wireless connectivity charge, for one), but here’s the quick take to be expanded on later:

  • This could very well be the iPod for books. It is revolutionary.
  • Libraries seriously need to get their heads on straight regarding copyright law and licensing. If we don’t do some very, very serious lobbying very, very soon, eBooks will kill the current library model. We really need to do some serious thinking about how this impacts us.
  • It is too expensive. For $400 I can buy a laptop (or two!) and do many more things on it.
  • I want one.

—————-
Now playing: Counting Crows – Love and Addiction

Categories
Library Issues

Some clarification re:conferences

Just some quick thoughts about my recent posts, as responses to comments.

Todd said:

Virtual meetings are all very nice, but its never the same as meeting people in person. In addition, real-life conferences give you a chance to see places you might not have gone otherwise…virtual conferences mean you stay right where you are.

I completely agree. My suggestion to virtualize aspects of the conference experience are not intended to downplay the value of face-to-face meetings. It’s just that we need to recognize that F2F isn’t necessary for communication to happen…it brings bonuses, but for the purposes of conducting business (like, for instance, the ALA Midwinter meeting), virtual is the appropriate realm.

Tom Hogan said:

Jason, thanks for attending Internet Librarian in Monterey, and I hope you found it worthwhile. As I mentioned in my little welcome speech, we had a record turnout this year, which is due primarily to the variety and excellence of the presentations from people dedicated to the information profession.

I’m sure that online conferences have their place, but I have to agree with Todd that people still want to meet in person from time to time. As long as that holds true, Information Today will continue to organize them. Regards.

Hi Tom! I was one of your “people dedicated to the information profession” that presented at IL this year. I was one of the faculty for what I believe was the largest preconference at IL.

Again, I’m not saying that virtual is done at the expense of F2F. Ideally it should be done in conjunction with…the very fact that we are talking as if there is a dichotomy between the two is ludicrous.

The truth is that the best librarians I know are both virtual and physical, all the time. They are connected, and consider their prioperceptive virtual self without effort. They are the librarians that you saw at IL who were sitting next to each other, blogging the session, updating Twitter, and IM’ing the person next to them with comments about the session. To pretend that being at IL “in real life” precludes a virtual component is to miss the forest for the trees.

My point is that we also should be reversing this equation: we should be making the virtual a significant and integral part of the ongoing F2F conference experience. The fact that at a conference called Internet Librarian we still have physical pieces of paper for people to sign up for dinners around town is, to put it mildly, amusing.

Categories
Library Issues

Michelle chimes in

As a follow up to my much-too-long post, Michelle lays it out for ALA:

Bless your heart ALA, we love you, but you really need to consider these things. Seriously. And you should do that now. Not with a million committees that will mull over it for years only producing a useless report. We are asking for some action. I believe our future is riding on the decisions that get made about this issue. Please make them soon.

When so many of our friends are not ALA members, and have found alternative ways to contribute to the profession, it’s hard not to see the writing on the wall. The future leaders of libraries aren’t taking part in the largest librarian organization on the planet…this, as they say, is a problem.

Categories
Library Issues

Conferences and revenue

bigwig logo.pngAfter thinking a bit more on the conference issue, and reflecting on discussions I had with Michelle Boule at Internet Librarian, there’s another piece to the revenue puzzle that is worth considering. Warning: more numbers ahead.

Let’s assume, for a moment, that everyone going to ALA Annual preregisters. Not true, but we’re looking for rough numbers here. Pre-reg pricing for ALA members is currently $175 per person. Sure, there’s a lot of student registrations ($85), but I’m betting there’s a lot of those $260 registrations as well, so let’s just use the $175 as an baseline number.

Library Journal reported 21,466 registrants and 7169 exhibitors at the 2007 Annual. Through the power of mathematics, that gives us $3,756,550 just from registration for Annual. That doesn’t take into account the exhibitors ($19.50 per square foot of floor space, plus $.50 per square foot just to fund the opening reception…$150 for each open corner of your booth, minimum booth size 10’x10′). If we just use the planning document, we get 1243 booths at a total square footage of 160,800. This means we’ve got a total revenue from the exhibit halls of about $3,135,600.

Total revenue for ALA Annual, projected: $6,892,150

This may fluctuate some, of course…Annual last year in DC was a record-breaking year, and Anaheim might not bring as many people. We’re just looking for rough numbers here.

We’ve got gross numbers. Now we need net. Here’s where we enter the realm of complete guesswork. There is a cost associated with the space for all this. Hotels need to be paid for conference rooms, food during breaks needs to be paid for, audio/visual setups are a huge expense, etc. Of each individual registration, some percentage goes to pay for these items.

What’s a fair percentage to guess? Is it…50% of the registration? It easily could be. Let’s be very, very generous to the ALA and say that 75% of the amount the average librarian pays goes directly to pay for conference services. If that’s true, $131.25 of every registration pays for actual hard costs of the event, leaving the ALA $43.75 in the black.

Let’s assume that the exhibit hall is a complete wash, and it covers itself with no profit left over.

If all of these almost-certainly-false things are true, the ALA makes just under a million dollars ($939,137.50, to be exact) in profit on ALA Annual. A million dollars isn’t, frankly, a lot of money to an organization like the ALA, but it is a hefty payday regardless. We can see why the ALA may be frightened of virtual membership cutting into this profit center.

Until, of course, we realize that in order to recoup any lost revenue from virtual memberships that don’t go to Annual, ALA only has to capture $50 from each missing attendee. If they could offer $50 worth of content to a virtual participant, charge them appropriately, they would actually make more money than they do from the attendees of the conference.

“But!”, you say to me, “What if the actual costs per person are much less to the ALA, and they actually make a much higher percentage of profit from the registration fees?”

I think that the market would bear a considerable higher cost of virtual membership, especially since there would be no secondary costs incurred by the participant (hotel charges, flights, etc). I also think it would be unwise of ALA to admit this, since otherwise it is hard to justify the cost of attendance other than through sheer greed. If the actual percentage of profit is less, then obviously the cost per virtual participant could be lowered, and the profitability maintained.

If the largest library organization can’t find a way to provide $50 worth of content on the web, I think we may all be in bigger trouble than a few numbers could solve. Hell, the BIGWIG Social Software Showcase content by itself was worth $50.

My prescription for the ALA:

  1. Get this virtual membership thing worked out. Virtual members should be just exactly like every other membership type…this is the freaking 21st century. All of your new librarians are virtual in some way all the time. The 19th century model of F2F being necessary is just broken beyond repair at this point because our tools have eliminated the need.
  2. Put together a formal method of collecting and distributing podcasts, vodcasts, and text summaries of conference happenings. It’s already being done by your constituents, you should be able to do it as well. Charge for real-time access and a one-month window (and provide back-channel communications with the presenter and panel in real-time), then open the whole bunch of content under a Creative Commons attribution-noncommercial license and let the world have it. Work out a deal with the Internet Archive for hosting and distribution.
  3. Profit.
Categories
Brand_New_World pregnancy Work

Why I’m freaking out

  • Eliza’s room is a total mess. Gifts in the floor. Nothing organized. Don’t even know what’s in there.
  • Need to wash all her clothes and sheets.
  • Need to finish packing my hospital bag.
  • Have a 20-page article to write before December 15. Barely started.
  • Mountains of papers to grade. Students begging to get them back.
  • Paperwork to fill out…tons and tons of paperwork.
  • Exams to write, classes to prepare, should think about next semester’s syllabi.
  • The house is a total disaster zone. Toilet and shower need scrubbing, floors need swept, dirty laundry everywhere…
  • Things we still need to buy…or do we?
  • 5 weeks to go. That’s it. Maybe less. YIKES!!!!!!!!!!!!!!!
Categories
Library Issues

I cannot tell a lie…

It’s true, I know everyone has been wondering.

annoyed

I am the Annoyed Librarian.