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Personal

Future Direction

TL;DR – I am on the job market and actively looking for a full time remote position where I can make a broad difference in democratizing information access.


I am officially on the market for a more traditional job. I enjoy the work I have done for the last few years in consulting and elsewhere, and am incredibly appreciative of the learning and growth that have come with it. Over the last year, I have come to realize that teams are a force multiplier for effort, and I think the most effective place for me right now would be as a part of an organization where I can take advantage of that multiplier to make a difference in the world.

I have a rich background in technology and libraries, and could be successful in a number of roles: product management for technology work, managing a technology team, directing a research unit, acting as an evangelist for technology, and writing/reporting in a more journalistic way. I have managed technology teams both in organizations and independently, have international experience in both academic and public library operations, am regularly invited to consult on emerging technology strategy and planning around the world, and am a respected author and researcher. I created two different open source software/hardware projects, both of which have an active international audience and user base.  My CV is available online, and there are examples of my research, thinking, speaking, software projects, and writing available all over the web. If it involves understanding, communicating about, explaining, creating, or forecasting technology and/or libraries, I’m your person.

So what am I looking for? I would love to be library-focused or library-adjacent, mostly because it’s an area where I have extensive existing connections and knowledge, and can have the most impact to the world. I’m also super interested in socially-responsible technology work, where I can work towards providing increased access to information and have a net-positive effect on society.

I am geographically limited, and am looking for remote work that allows me to work primarily from middle Tennessee. I’m happy to travel occasionally (that’s my situation now), and traveling for work would be great.

If you have a position that you think might be a good fit, or if you just want to reach out to see if there’s anything that might work out to get me on your team, drop me an email or fill out the form below. I’d love to talk.


Contact Me

Categories
Library Issues Maker Personal Technology

Joining MetaLAB

I am beyond thrilled to announce I’ll be working with the outstanding group of scholars and artists at Harvard’s MetaLab this upcoming academic year as an affiliate, working mainly on their Library Test Kitchen project. I’m joining a team with some of my favorite makers and doers, people like Matthew Battles, Sarah Newman, and Jessica Yurkofsky, and many more that I am looking forward to meeting. I’ll still be in TN, working with them remotely and joining the team in Cambridge whenever possible.

I’ve been inspired by their work for years now, especially projects like Electric Campfire, which are right in my sweet spot of making with a goal of increased social connectivity. If you’ve not taken a look at the stuff that LTK has done, browse through and see what might inspire you.

Personally, I’m super excited to stretch my own knowledge of design and making through working with MetaLab. I’ve been consciously paying more attention to the design and making side of my brain recently, and while my instincts are not always to the artistic (I tend toward the more functional) I do have some aesthetic opinions that I like to embed in the work I do. I’m looking forward to expanding this bit of my brain.

Thank you to the gang for inviting me onboard. I’m excited to see what we can do together!

And lastly: MetaLab and Library Test Kitchen will be making an appearance at the 2018 LITA Forum in Minneapolis in November, so watch for more information about that very soon!

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Personal

Libraries as the Last Private Public Space

TL;DR: With the rise of surveillance technologies, and the ever-growing Internet of Things, there is a distinct possibility that in the near future, the library may be the only private public place left in modern society.

The modern world is largely driven by what has been termed “surveillance capitalism” by Shoshana Zuboff. Surveillance capitalism is, defined roughly, the monetization of data that is gathered through the observation of individual or group behavior. This data can be gathered voluntarily (by asking users for it), involuntarily (one company gathering information about an individual by taking it from another data source), or via some combination of the two (data that was given freely by the individual, but is later leaked or stolen from the recipient). Almost the entirety of the modern web is predicated on surveillance capitalism, with targeted advertising being the driving force behind many of the largest companies in the world. Nearly every social network (Facebook, Snapchat, Instagram, and the like) are in this category, as are the largest web retailers like Amazon. Google is, famously, not really a search company, nor is it driven by a desire to organize the worlds information. It is an advertising company, with 90% of its revenue coming from some form of advertising that is based on the things it knows about you.

Consider, just as an exercise, how much Google can know about you. If you use the Google search engine, it knows everything you’ve searched for, every result, and every link you’ve clicked to get information. If you use the Chrome browser, then Google has the capacity to know nearly everything. In theory, they can know everything you’ve typed into the address bar, everything you’ve typed into a non-secure form, and more. If you use Gmail, Google scans your email (sent and received) to better target you. Use Google Drive or Google Docs/Sheets/Slides, and those are scanned as well.

The last few months have brought to light the cost to society of surveillance capitalism, in the form of Facebook and the potential influencing of the US elections through automated targeted advertising. There is beginning to be a backlash against this type of data collection, and it’s possible that the near-future may see the rise of regulation and policy to prevent this sort of data from being used in advertising. This isn’t out of the realm of possibility, as the US has a history of federally regulating types of advertising allowed, from type (subliminal advertising) to content (cigarette ads, alcohol ads).

This is likely to be necessary as future hardware developments allow for near-zero-cost low power data collection systems to be implemented ubiquitously throughout our world. Consider the development of a camera module that powers itself, because the sensor is also a solar cell that produces the power necessary to run itself. Due to Moore’s Law and Koomey’s Law, we will soon have the capacity to spread cameras and microphones with cellular and wifi radios attached to them across our environment at incredibly low costs. It is very easy to imagine a future where companies like Google give away packages of these “ubiquity sensors” and use them to harvest data about movement and behavior in the same kind of way that they “give away” Google Maps by harvesting movement information from Android phones.

Once we head further down this road, it is highly possible that we are approaching the end of public spaces being anonymous or private spaces where one can be reasonably certain they aren’t being surveilled. Right now, this is already more or less the case in many cities like London, and we have seen omnipresent surveillance spread across entire counties in the case of somewhere like China.

I say all of this because I believe that not only is privacy and security fundamental to the operation of libraries in the United States, but because I can envision this near-future where libraries may be the last public space that doesn’t surveil you for the purposes of increasing the bottom line of a corporation. This is a space and effort that libraries should embrace, advertise, and focus on…privacy and freedom from surveillance is necessary for a functional democracy, in the same way that the ALA’s Democracy Statement says:

“Democracies need libraries. An informed public constitutes the very foundation of a democracy; after all, democracies are about discourse—discourse among the people. If a free society is to survive, it must ensure the preservation of its records and provide free and open access to this information to all its citizens.”

The power and strength of the library to protect and enable democracy and equity goes farther than the preservation and access to information. Libraries have a duty to the privacy of their patrons, but moreover they have a duty to defend the foundations of democracy itself. In this future world of ubiquitous surveillance, the library has a duty to say no….to provide access to spaces that are not collecting information about what patrons are doing. Libraries are spaces where people should be safe, as safety is a prerequisite for information seeking and understanding. Ubiquitous surveillance is fundamentally unsafe for vulnerable populations of patrons, and libraries have a duty to those patrons to resist the collection and retention of data about individuals.

As a result, the next 5-10 years are going to be incredibly dangerous. Libraries can step up at every level to protect the privacy and security of their community. In order to protect and support the fundamental tenets of our democratic society, libraries must double-down on privacy now by protecting their patron’s data and information seeking, but also be ready to protect their communities by resisting the rise of ubiquitous surveillance in the world.

Categories
Personal

Vote Griffey!

After well over a decade of being a part of ALA and LITA, and working at (almost) every level of the division, I was asked and accepted the nomination to run for the position of Vice President/President-Elect for the Library & Information Technology Association. I’ve served as an organizer of an Interest Group, been the chair of multiple committees, served as a Director-as-Large, and spent two years as Parliamentarian for the Division. I’m excited that I have the opportunity to stand for election, and I hope that members find it worthwhile to vote for me. If you’re reading this, I hope I can count on your vote, and ask you to let your friends in LITA know that I would appreciate their vote as well.

What does this mean? If elected, it means I would spend the next three years following an arch of leadership in LITA (as Vice President, then President, and then finally Past President) at a time of what could be great change. The recently released Working Document – Exploration of Integration and Realignment Opportunities for ALCTS, LITA, and LLAMA is the beginning of a long discussion among members of the respective divisions. The TL;DR of the document is that all three divisions recognize that their individual challenges may be mitigated in part by joining forces…not an easy nor straightforward goal, but one that has the potential to strengthen the opportunities for and service to all members.

I’m excited by the opportunities a change like this represents. My time with LITA has been punctuated by efforts to make systems better for members, first as an IG chair with BIGWIG where we moved the needle on how presentations might work at the Annual conference through the Social Software Showcase, then as chair of the Programming Planning Committee where I led the team that completely revised how programming was done by moving from an entirely analog process (7 copies of your proposal plus in-person meetings at Midwinter…) to a digital one. Even now, when I’ve been tasked with re-thinking how LITA Forum works, my focus is always on what we can do to empower and reduce the friction necessary for members to be involved.

Meanwhile, the rest of the world of technology will keep marching, and I will work to maintain focus on issues that are at the heart of the future of the profession. I’ve tried to outline some of those on my Election Website, but I would LOVE to hear from members (and potential members!) about where you would like LITA to focus. If I’m elected, I’m going to need a ton of help…but I’m excited to have the opportunity to serve in this role, to work to make LITA better for members, and to hopefully chart a better course for the future of library technology.

If you have any questions for me, or just want to drop me a note about anything, I’d love to hear from you. You can @ or DM me on Twitter @griffey, or feel free to send me an email at griffey at gmail.

If you are a LITA member: I ask for your vote, and appreciate your faith in me if you do. Voting opens Monday, March 12, closes Wednesday, April 4, and you should receive details on voting in your email.

Thank you!

Categories
Personal

Monoprice Mini Delta 3D Printer

The world of low-price 3D printing has been upended by Monoprice over the last several months. They’ve launched a handful of very inexpensive but well-reviewed printers at price points that basically no other manufacturer can touch.

Their latest printer, the Monoprice Mini Delta was launched earlier this year on Indiegogo, and I just received one of them. It’s a very small delta style 3D printer that’s rated to handle ABS and PLA. It has a heated bed, and more importantly, an auto-leveling feature, even if the build volume is only 120mm x 120mm (Delta printers have circular beds, which makes the bed size a diameter rather than an X/Y plane measurement). It even has wifi built in, so that prints can be sent wirelessly.

Did I mention that the printer is rumored to cost only $149? Fully assembled, ready to go out of the box.  They haven’t publicly announced retail pricing yet, but it looks like they are aiming at a $149 as the price, which will make this an amazing deal.

Even $149 is still a fair amount of money for many people, but relative to other 3D printers it is an amazing entry-level price.  For that price, you don’t get the long-term reliability of something like a Lulzbot Mini…the Monoprice Mini Delta is all metal, but is clearly not as well-built as more expensive printers. The tech support alone is going to be far, far less competent that companies that specialize in 3D printing. It’s louder, it rattles a bit, the fit and finish isn’t perfect. But in my testing, the quality of the prints it is putting out for me is much higher than one might expect given the price point.

I’ve printed a couple of Benchys at different orientations, and they have all been well within my expectations for accuracy.

All in all, this is a heck of a printer for the price. The reports online are that Monoprice is having a few issues with first-round production errors…bad control boards mostly. Those are being fixed with new machines immediately, though, so it looks like they are handling the launch and initial support problems fairly well.

I’m not yet certain if I’d recommend the Monoprice Delta Mini to libraries, as I haven’t had time to put hours and hour of printing on the thing to test its reliability. Given the overall build quality, I’m betting that this printer will need a bit of attention to keep running smoothly, which is something that libraries often can’t take the time to do. For libraries, I still recommend going with proven workhorses like the Lulzbot Mini as an entry level printer, or the Taz 6 as a high-end production machine. Even though the Delta Mini is almost 1/10th of the price of the Lulzbot Mini, I’m not convinced it’ll last 10 times as long, or print reliably 10 times as often.

What I would do is recommend the Delta Mini to librarians who are interested in playing around with the technology without a huge investment. For $150, you can have your own 3D printer to play with sitting on your desk at home….one that takes up about as much space as a large houseplant. This is the perfect sort of printer for individuals that just want to play around with printing things for the house, or their kids.

It has definitely made me set up and take notice of what Monoprice is doing in this space. I expect we’ll keep hearing from them over the next year or so with bargain-basement prices on interesting hardware. I’ll keep my eyes out.

Categories
Personal

Measure the Future project goes Public Beta

Over on the Measure the Future project blog, I posted about going formally into public beta. I’m very proud of the work that’s been done to get the project to this point. I couldn’t have gotten this far without help from so many people, including especially the Alpha testers and the development team (Clinton Freeman, you’re a miracle worker). Here’s an excerpt from the longer post over on the MtF blog:

Measure the Future is also adding additional locations for installs with a new round of 4 Beta partner libraries. These additional locations (announcement soon on who those are) will give us even more feedback and will work with us to determine the best way to present this new type of library usage data. We will be answering the questions that our Beta partners want answered, so if you have questions you want our help with, please let us know. We have room for a couple more libraries in our Beta testing, and would love to work with you.

The big development goal for our Beta period is the move from local visualization of activity and attention in library spaces to a cloud-based portal that will allow for much richer visualizations. We are dedicated to making this move from local-to-cloud as privacy-focused and security-aware as possible, and so we will be taking great care in how we move forward.

Head over to read the full announcement, and visit Measure the Future to see all the code, instructions, and more that we released this weekend. There’s more to come, including a walk-though of a setup as soon as I can get some video and screen recordings together.

Categories
Personal Technology

Personal International Infosec

This year I have a small number of international speaking engagements, and I just returned from the first of those in 2017…which means it was the first since the recent spat of increased DHS and Customs enforcement. It was also my first trip to a Muslim-majority country, and while not one on the magic list, it still made me consider my re-entry into the US and the possible attention therein. These things combined to make me far more attentive to and aware of my personal information security (infosec) than every before. This post will be an attempt to catalog the choices I made and the process I used, as well as details of what actual technological precautions I took prior to leaving and when actively crossing the border.

This trip was to the SLA Arabian Gulf Library Conference, held this year in Manama, Bahrain, where I was on a panel discussing future tech. This means flying internationally through a major city, which for me meant flights from Nashville to JFK to Doha International Airport in Qatar, then finally to Manama, Bahrain. The return was was the same, with the exception of flying back into the US via O’Hare in Chicago rather than JFK. This meant crossing into at least 2 foreign countries physically on each leg of the trip, although in Qatar I remained in the international section of the airport and didn’t go through customs and enter the country proper. Still, there were LOTS of checkpoints, which meant lots of potential checks of my luggage and technology.

Threat Model

What was my concern, and why was I thinking so hard about this prior to the trip? After all, I’m a law-abiding US citizen, and as the saying goes, if you’ve nothing to hide, why worry? First off, the “if you’ve nothing to hide” argument is dismissible, especially given the last 6 weeks of evidence of harassment and aggression at the US border. I am a citizen of the US, but I have also been very outspoken online regarding my feelings for the actions of the current administration. On top of that, information security isn’t just about the individual…it’s about everyone I’ve exchanged email with, texted, messaged on Facebook, sent a Twitter DM, and the like….the total extent of my communications and connections could, if dumped to DHS computers, theoretically harm someone that isn’t me, and that was not ok in my book. A primary goal was to prevent any data about my communications or contacts from being obtained by DHS.

DHS and Border Control has very, very broad powers when it comes to searching electronic devices at the border. I was not certain of the power granted to Border Agents in Qatar and Bahrain, but my working assumption was they had at least the powers that the US Agents did. I also assumed that the US agents would probably have better technological tools for intrusion, so if I could protect my data against that threat, I was safe for the other locations as well.

A secondary goal in my particular model was to attempt to limit the possibility for delay in my travels. If I could comply with requests up to a certain point without breaking my primary goal of data protection, that would likely result in less delay. When considering these levels of access, I thought about questions like: could I power on my devices without any data leakage? Could I unlock my devices if requested and allow the Agent to handle my phone, for instance, without risking data leakage? Could I answer questions about my device and the apps on it (or other apps in question, for instance social media accounts such as Facebook or Twitter) honestly without risking data leakage?

With all of that in mind, here’s how I secured my technology for border crossing. Your mileage may vary, as your threat model may be very different, and the manner in which you choose to answer the various questions above may be different. If everything had gone south and my devices were impounded, I’d be writing a very different post (and contacting the EFF). But for this particular trip, this is my story.

What to Take

First off, I decided quickly that I wasn’t going to travel with my MacBook Pro. I was lucky enough that I didn’t need it for this trip, because there wasn’t any work that I would be doing on the road that necessitated a general purpose computer. I had work to do, but it all involved writing…some email, some writing text for a project, some viewing of spreadsheets and analysis of them. Simple and straightforward things that luckily could easily be done with a tablet and a decent keyboard. I already had an iPad with the Apple keyboard case, which made for an easily-carried and totally capable computing device for the trip. I could load some movies and music on it, fire up a text editor, answer email, and generally communicate without issue. It’s also iOS based, which makes it enormously more secure than Mac OS from first principles.

Since both my main computing device and my phone ran the same OS, I was able to also double-up any planning and efforts in security, as any decision I made could be equally applied to both devices. This turned out to be very, very convenient, and saved me time and effort.

The first thing that I did was backup the both the iPad and iPhone to a local computer here at my house (not iCloud) and ensure that those backups were successful. I stored those backups on my home network to ensure their safety…if anything went wrong later, these would be my “clean” images that I could revert to upon returning home. Then I used Apple Configurator 2 to “pair lock” my devices to my laptop, which would remain at home.

Pair Locking

This process was best described back in 2014 by security researcher Jonathan Zdziarski. While his instructions are fairly out of date, the general idea is still there and still works in iOS 10 and Apple Configurator 2. Basically, pair-locking an iOS device is a method by which the device is flashed with a cryptographic security certificate that prevents it from allowing a connection to any computer that doesn’t have the other half of the cryptographic pair on it. This means that once locked to my laptop (which, again, wasn’t in my possession and was still at my home), my iPhone and iPad would simply refuse to connect to any other computer in the world…whether that was someone that stole it from me and and attempted to reflash it using iTunes on their computer, or whether that is a diagnostic device being used by law enforcement.

This process is designed with the concept of using it for enterprise installation of iOS devices that need high security procedures to prevent employees from being able to connect their home computer to their work phone and retrieve any information. But it works very well for the purposes of preventing any possible attacker from accessing the phone’s memory directly through it’s lightning port. This processes ensures that even if the phone is unlocked and taken from my possession, DHS or other attacker cannot dump the memory directly or examine it using typical forensic information gathering devices.

Password Manager

Once both devices were pair-locked, I was left with two freshly installed iOS devices that I needed to reload with apps and content that would be useful for me. After loading a set of games and apps that would allow me to pass the time and still get some work done, as well as media I might want to consume on the road, I loaded my password manager (I use and am very happy with 1Password) and created a very, very long and complicated vault password that there was no possibility I could remember. I recorded that password on paper (left at home in a fireproof safe) and gave it to a trusted person that had instructions not to give the password to me until I had cleared the border and only over a secured channel.

I then changed the 1Password vault password to be that password plus a phrase that I knew and could remember (a sort of salt). 1Password was set up to allow me to login with TouchID, so I could still operate normally (logging into services and such) until such a time as that TouchID credential was revoked. Once revoked, I would be completely locked out of my passwords, with no ability to access them, until through a pre-arranged time and secure channel I got the vault password from either of the mentioned trusted sources. Those trusted sources, meanwhile, couldn’t access my password vault either, since the salt was resident only in my head.

It may be obvious, but I also ensured that everything in my life that was accessed with a password had a very strong one that was held by 1Password, and that I didn’t know and couldn’t memorize even if I tried. My bank, social media, dropbox…everything that could get a password, had a very, very secure one. Any service that supported 2-factor authentication had said 2 factor turned on, with the second factor set to an authentication app that supports a PIN (or, in the case of Very Important Accounts, a physical Yubikey that was left in TN as well). This is security 101, and not directly related to my border crossing…but if you don’t have the basics covered, nothing else really matters.

Sanitization

I made sure that iOS had most iCloud sync services off….no contact syncing, no calendar syncing, really the only thing I left syncing was my photo gallery. I did not install any social media apps (no Facebook app, no Twitter app, etc) and only logged in and out on the websites in question. The browser on both devices was set to not remember passwords, and I clear cache and history regularly when traveling. As far as I could, I eliminated anything that stored conversations or messages between myself and others…no Facebook Messenger app, etc. I deleted my email app, and didn’t enter my account information for email into the standard iOS mail app.

This was, keep in mind, just for the transit period. Once in country and across borders, I could use a VPN to connect to the ‘net and download any apps needed, log into them after retrieving the password from one of the trusted sources, and effectively use both devices normally (with basic security measures in place all the time, of course).

Crossing Borders

At this point, I had a device that couldn’t be memory dumped, that had very little personal information on it, and even less information about my contacts on it. It mostly acted normally for me, because 1Password handled all of my logins and I used TouchID during daily usage…right up until I needed to cross a border. Before I did so, I deleted my TouchID credentials via Settings (by deleting the fingerprint credential), and powered-cycled my phone. Those two actions did several things all at once:

The first was that it prevented me from being able to know or retrieve any passwords for anything in my life. That’s a pretty scary situation, but I knew it was fixable in the future (this wasn’t a permanent state). It also meant that if I were asked to unlock my phone, I could do so pretty much without anything of interest being capable of access. Without the ability to dump the phone forensically, officers could ask me for passwords for accounts and I could truthfully say that I had no way of telling them, because the password manager knew them all and I didn’t. And I couldn’t give them the password vault login because I literally didn’t know it.

The idea with all of this was to create a boundary of information access beyond which, if DHS wanted to try and access, they would need to impound the phone and potentially subpoena the information from me with a warrant. My guess (which turned out to be correct) was that they would ask to have it powered on, and maybe they would ask to see it unlocked, but that would be it. If they pried further, well…I was prepared to tell them truthfully that I didn’t know, that I couldn’t know. And I would call a lawyer if detained, and proceed from there.

The worst case scenario for me was minimal delay and discomfort. I am enormously privileged in my position to be able to think about this sort of passive resistance without actual fear for bodily harm or other forms of retribution. For me, the likely worst case, even if things had escalated to asking for social media passwords, would have been the confiscation of my devices and my being detained for a time. This is assuredly not the worst case for many, and it is extraordinarily important that each person judge their own risks when deciding on security practices.

For some, it is far better to simply not carry anything. Or to carry a completely blank device. Or purchase an inexpensive device when you arrive in the country of your destination. For me, I had the ability to prepare and be ready for resistance if needed. Your mileage may, and should, vary.

Conclusion

The results of all this thought and effort? Nothing at all. Not a single bit of attention was paid to me at the various border crossings, by either US or foreign agents. On the leg of my flight leaving Qatar, I went through no fewer than 4 security checkpoints from the time I landed until getting onto the plane taking me to O’Hare, and at each one there was a baggage scanner and metal detector, agents pulling people out of line for additional screening, and the like. When I finally got to my gate, it had its own private security apparatus,  again with metal detector and baggage X-ray. At this security checkpoint, I was randomly selected for additional screening, but the agent in question (a Qatar security agent) was incredibly professional, thorough, and neither invasive nor abusive. I got a pat down (much less severe than those I’ve been given at US airports), and they asked to look inside my carryon…they even asked me to power on my iPhone and iPad. But they didn’t ask to unlock them, and they didn’t ask for passwords of any type.

When entering into the US at O’Hare, the plane was greeted by DHS agents at the gate, who asked to check passports upon exiting the plane. The agent I was greeted by barely had time to glance at my US Passport before waving me through…again, the privilege of my appearance and nationality was evidenced by the fact that several of my fellow passengers were not waved through so easily. The last thing I heard as I walked up the jetway towards Customs was a DHS Agent saying to the robed gentleman behind me “So you don’t speak very much English, huh….”

The current state of our country cannot stand. We are a nation of immigrants many peoples1, and a nation that believes in the privacy of our affairs and effects. This concern I had for my own and my friends’ information shouldn’t have been necessary. We should be able to be secure in our possessions, even and especially when those possessions are information about ourselves and our relationships to others. I do not want to be in a position where I have to threat model crossing the border of my own country. And yet, here we are.

I’d love any thoughts about the process described above, especially from security types or lawyers. Any holes or issues, any thoughts about what was useless, anything at all would be great to hear. I hope, as I so often hope these days, that all of this information never becomes applicable to you and that you never need to use it. But if you do, I hope this helped in some way.

I was called out on Twitter for my use of “immigrant” as an inclusive term for people in the US, when, of course, many US citizens ancestry is far more complicated and difficult than “they chose to come here”. It was written in haste and while it works for the emotion I was attempting to convey, it definitely undercuts the violent and difficult history of many people in the US. I’ve edited the text to reflect the meaning more clearly and left the original to indicate my change.

Categories
Personal presentation

Concerns & Travels

It has been quite a couple of months since my last post, and I suppose the best I can say right now is that my fears that were outlined in Stand, Fight, Resist have only amplified. Fascism is no longer a theoretical threat, it is real and it is working systematically to tear down the checks and balances of our republic, from an open and free press to judicial oversight of legislative and executive overreach. In the midst of all of this, I have never been prouder to be a librarian, to watch the profession react (sometimes poorly, but react all the same) to these political times. I’ve been doing what I can as a citizen to communicate to my elected representatives how important their choices are, and what they might mean for our collective future. I’m also looking for opportunities to write and present on privacy and information security for libraries and librarians, trying to help where my particular set of knowledge and skills may.

As a librarian and technologist, I’m doing several thing over the next few months that I wanted to mention here…if you are attending any of these events, please let me know!

February 24-26th – MisInfoCon, Cambridge, MA – http://www.misinfocon.com

I’m incredibly excited to be a part of this event, which is being hosted by the MIT Media Lab and the Neiman Foundation for Journalism. From their website:

MisinfoCon is a community of people focused on the challenge of misinformation and what can be done to address it. The gathering seeks to strengthen the trustworthiness of information across the entire news ecosystem: journalism, platform, community, verification, fact checking and reader experience.

Bringing together participants from different backgrounds to lead discussions and develop and test product prototypes, our goal is to connect leaders and develop actionable steps on how the various sectors can work together.

This is obviously somewhere where I think librarians have enormous knowledge and potential to make a difference. I often find that, unfortunately, journalists and policy makers don’t think about librarians in this capacity, but I’ll be there flying the librarian flag high. I hope others are there to help me in that quest.

March 5-10th – Special Libraries Association, Arabian Gulf Chapter Conference, Manama, Bahrain
http://slaagc.com/

I am very excited about the opportunity to meet and speak with librarians from the Middle East, as it is a part of the world where I have very little personal knowledge of their challenges and opportunities. At the same time, the last couple of weeks have made me extremely cautious of international travel…especially to a Muslim-majority country. Not because I am concerned about my safety there, or that I have worries about Islam, but because of the recent actions of my own country relating to re-entry into the United States. Reports of highly-improper questioning, requests for social media information (including passwords), and seemingly arbitrary delays and overly-aggressive confrontations with DHS officers have all made me carefully consider what I am comfortable with on those fronts. And I’m a white male American, cis-presenting and everything…I am, as Scalzi pointed out, playing this game on easy mode. I cannot imagine the difficulties and considerations that must go into this sort of travel if I were not.

June 10-15th – Next Library 2017, Aarhus, Denmark
http://www.nextlibrary.net

I will be participating in the Next Library conference, as a part of a panel on Smart Libraries. It will be the European debut of Measure the Future, and I am very excited to be a part of it. I’ve spent most of the last 2 years thinking about and working on the development of sensor-based metrics that give librarians much better ideas of usage and attention in their spaces. I can’t wait to meet and learn from the amazing librarians in Aarhus.

There are a couple of open possibilities in April and May, but those aren’t quite nailed down yet, including maybe a couple of online “Personal Information Security” classes that I’m hoping to offer very soon. If you’re interested in that, watch this space.

Categories
Personal

Stand, Fight, Resist

The idea that libraries are neutral spaces has been well and disabused over the last few years. From the services we offer to the collections that we curate, the decisions that libraries and librarians make are political ones that reflect values. Sometimes those are the values of the organization, sometimes the values of the individuals, and sometimes they are the values of the communities that the library serves. Those values are illustrated by our technologies, our ontologies, and our descriptors. Those who attempt to hold that “neutrality” of information access is an ideal for which to strive have had a hard time holding to that stance as increasing numbers of librarians question and deconstruct our profession. I would like to suggest something even stronger…that even if it were possible for libraries to be neutral spaces, that to create such a space would be morally questionable, and potentially actively morally wrong.

I say this as someone who firmly believes in the maxim of combating bad speech with more speech. I am not here advocating controls or restrictions on speech. But it is not the responsibility of every library to collect and distribute literature of hate, or falsehoods, or lies. Some libraries do need to collect everything, the good and the bad, for archival and historical study purposes, but those libraries are fairly obviously identified in practice and the vast majority of libraries should and could take a stand with their actions, programs, policies, and collections to be on the side of justice and scientific fact.

Neutrality favors the powerful, and further marginalizes the marginalized. In the face of the current political climate, with the use of opinions as bludgeons and disinformation as the weapon of choice for manipulation and intellectual coercion, it is up to those who value fact and believe in the care of those in need to stand up and positively affirm that to do otherwise is evil.

For libraries and librarians, that means:

  • Making the physical space of the library safe for those that need it by publicly stating your stance on the targeting of marginalized communities and then following up with actions and policies that back up those statements
  • Protecting your patrons from targeting and oppression, even in the face of possible governmental pressures, by resisting calls for information about your patrons at every level
  • Making your digital spaces safe for patrons by limiting the data you collect, eliminating the data that you store, encrypting your communications at all levels and importantly insisting that your vendors do the same
  • Running programs that actively provide support for your at-risk patrons, whatever that looks like in your community
  • By being the voice of reason and compassion when dealing with your city or county government, and by modeling the same by advocating for those at risk

These things are vital and necessary. Especially now.

It has been barely more than a month since Election Night 2016, and the normalization of the President-Elect and his positions have already taken hold. Major media outlets report his actions but don’t follow up to question his statements or refute his words. When one of his key surrogates, Scottie Neil Hughes, says that facts aren’t real anymore, we that live in the real world must not simply accept these types of statements.

This moment in history is not the time for neutrality, it is not the time for libraries to quietly serve their communities. When I say that the next 4 years may be the most important in the history of our country, I am not doing so metaphorically or in an attempt at hyperbole. I sincerely believe that the fate of the republic is potentially at hand, and that the threat of fascism is real and imminent. In the face of such potential, the library is both refuge and target, bastion against disinformation and simultaneously at risk of being trampled under the boot of anti-intellectualism.

Neutrality should be abandoned, and we must stand positively against the threat of the removal of rights of citizens and noncitizens alike. We must eschew presenting false equivalency between two opposing explanations about the world when one is evidence-based and the other is not. We must continue to defend a fact-based world, rooted in the scientific method of understanding, an understanding of reality that is testable, refutable, and falsifiable . We must build collections that reflect the scientific consensus about the world, and not fall prey to the rhetoric of “balance” and “opinion”. Opinion does not hold once it begins impinging upon the personhood of others, nor when it stands in opposition to accepted scientific facts. We must be the defenders of fact and reason.

Maya Angelou said “when someone shows you who they are, believe them the first time.” Our President-Elect has shown us who he is: a shallow, ignorant man who surrounds himself with those who seek power at the expense of the marginalized and will use every opportunity to demonize in order to dehumanize those they wish to trample. Our government will soon be composed of those who want to actively harm LGBTQ people among us, that wish to hunt down and persecute people for their religion, that have such base misunderstandings of the Constitution and the Bill of Rights that they are prepared to roll back hard-won freedoms for the sake of their own comfort and power. If history shows us anything about those that seek this sort of power, it is that it is best for a society when that power is held in check and they are not allowed to be overly comfortable.

The library must be a space for all and everyone, but most importantly those at most risk, both now in the future. It must be a positive force for our understanding of the world and our compassion for the people within it. Neutrality and balance are not the way forward. We must resist the forces that seek to normalize segregation, aggression, and ignorance.

Libraries are powerful forces for good. Now is the time to muster our powers, to stand brave against the people who seek to limit and reduce our rights and our understanding of the world. Let us throw off the false cloak of neutrality and work to embrace and support a world of social justice, equity for all, and scientific understanding. This country, and the people in it, deserve a better world than the one that is currently being forced upon them. Use your power as pillars of your communities, as the guardians of knowledge and the providers of help, use that power now to resist the normalization of fascism and bigotry, of hate and fear and greed. Stand for truth and knowledge, justice and equity for all. Stand for facts, and stand for those who are most at risk. Stand against the horrorshow revealing itself to us, and fight with those who are determined to create equity among people, justice in the face of the unjust, and love out of hate.

Stand. Fight. Resist.


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Categories
Personal Technology

Disaster Scenario Part One

I was honored to give the opening keynote for the SEFLIN 2016 Virtual Conference, entitled “Innovation & Disruption: Past, Present, Future” where I talked about why innovation is important in libraries, how structures disempower innovation, and what technologies I am watching for their capacity for disruption. It was this last topic that garnered the most comments during the talk, and even afterwards via email and twitter.

I have come to believe that we’re on the cusp of some truly weird societal changes due to the exponential growth of technology. AI/Machine Learning, Robotics, ubiquitous presence and sensornets via the Internet of Things, decentralization….all of these things are beginning to turn the corner from interesting ideas into realized technologies in the world. A couple of them in particular that I spoke about have what I think are truly frightening outcomes over the next decade, and I’m hoping to expand my thinking on why and how here. Let’s start with robots, in the form of autonomous automobiles.

Robots, in the form of self-driving or autonomous vehicles, are going to transform the US economy in ways that, for certain populations, may be disastrous. I think it’s fairly clear at this point that we are moving towards autonomous vehicles at breakneck speeds, and there seems to be a pretty clear map that gets us from the current state of somewhat-partial autonomy to autonomous-on-interstates and finally to fully doesn’t-need-a-human vehicles. The consensus among people who do this stuff is that the easiest problem to solve is that of long-distance interstate or highway travel, and the largest target for disruption to this type of driving is that of commercial trucking.

When it comes to automation, commercial trucking has a lot of things going for it. From the perspective of the companies doing the movement of goods around the country, fewer drivers is better in almost every way: fewer accidents almost assuredly, but also lower fuel costs (as computers are very, very good at optimization algorithms), fewer delays (same reason), and over time huge costs savings…robots do not yet require health coverage and retirement plans. There are benefits of partial autonomization as well…we don’t have to have fully self-driving trucks for there to be huge benefits for the companies involved, since the reduction of humans in the equation will garner cost savings immediately, and one can easily imagine a pathway that begins reducing drivers gradually: instead of needing 3 drivers for 3 trucks heading across country, 1 driver in the first truck acting as “lead” could be followed by 2 robotic trucks in sort of psuedo-autonomous caravan.

This move from One-Human-per-Truck to One-Human-per-X-Trucks to No-Human-At-All is going to happen over the course of the next 5-10 years. Currently, one of the most common middle-income jobs in the entire US is that of a truck driver…not always over-the-road, but again as we move from pseudonymous to autonomous the disruption will happen at ever-more-local levels. As this job is displaced by automation, there will be larger and larger numbers of workers that go from middle-income to greatly reduced or no income over the course of the next decade. These workers disproportionately live in rural areas of the country, and are the most vulnerable economically as there are fewer secondary labor options for them.

The people in rural areas often also have higher than average relocation burdens to overcome. Simply “moving to where the jobs are” isn’t really an option at all, for both emotional and practical reasons. In my areas of interest (KY, TN, the rural South) there is a huge emotional and psychological connection to the place and the community…getting out has a huge cost and those that do move to more economically vibrant areas are seen as deserters or traitors. More practically, there is a cost-of-living gap between the rural US and cities/suburbs that is a barrier for movement for many. When you sell your $50,000-$100,000 home and the land that your great-grandfather settled and was passed down to you, the move to any city is simply impossible financially. The math just doesn’t work to be able to reasonably move your family into a home even in the suburbs for that much, and trading the stability of a mortgage for renting an apartment when the entire reason you are moving is wage depression and loss…well, it just isn’t possible.

We have a situation where, over the course of the next decade, one of the most common middle-income jobs in the rural US could disappear, and it could mostly affect areas where the secondary job market for these workers is very constrained. The social services for everything to information about re-skilling to job application fulfillment will fall to the public library in their communities, as they are very often the only easily accessible and well-trusted governmental program in rural areas.

In addition to largely helping to deal with this crisis on an individual level, libraries will be stuck with ever-decreasing budgets in areas where said budgets are based on local taxes. The slow-motion economic collapse of rural america that has played out in the areas that I care about the most (the rural south, Eastern Kentucky, Middle Tennessee) will accelerate, and as these jobs collapse, families will be devastated and the tax base for library support will dwindle.

Libraries will be in a situation where they are asked, yet again, to do more for their local communities when the very communities that they are trying to save can’t possibly contribute to their budgets.

Since we love to argue with each other, when I pointed out on Twitter than I thought this round of economic upheaval due to automation was different, Tim Spalding of Librarything said:

 

Tim points out a common refrain from people who are skeptical of the ability of automation to “take jobs” from humans. He’s right to be skeptical, as every previous time this has happened, the overall economy has grown and individuals have re-skilled and found new jobs. Automation hasn’t, in the past, actually ended in a removal of jobs on average from a country, nor has it decreased average earnings.

The problem with that argument is that it generalizes from large-scale to small-scale. On average, the numbers for the US might still look ok…but the small towns, the places that are only still places at all because of their ready access to an interstate, those places and the people in them are going to have a very rough time of it. There are more jobs in the energy sector than ever before, but that doesn’t help the coal miners in Appalachia.

This highly localized effect will disproportionately affect the rural parts of the US, and thus will also disproportionately affect the libraries in those areas….libraries that are often already vulnerable to small changes in budget. My concern is that as this change begins, we will see a sort of wave of challenges: first the trickle of job loss, which begins to put pressure on local economies, and as the trickle becomes a swell and then a wave the combination of decreasing wages and localized economic depression will increase the movement out of rural areas. This will further depress the tax base, and rural library systems will see an ongoing downwards slope of budget.

There is an admitted problem of what the timeline looks like for this entire process. The automation of trucking is likely to begin affecting local economies in the next 5-10 years, but the rest of my prediction (the increased exodus of youth from rural areas, the mobility of those that can move quickly as opposed to the generational resettling that this movement begets) will take perhaps decades to fully unfold.

Is it possible that there will be a counter-balancing effect of some type that maintains the economy of these areas? Some form of job replacement that offsets, even partially, the jobs lost to autonomous trucks? For the country as a whole, of course there will be. There are going to be yet-unimagined new opportunities. As depressing as this possible-future is for rural America, I am overall a technological utopianist. I think that big-picture, we are moving in positive directions. If nothing else, I would absolutely be willing to trade localized economic disruption for the massive savings of human life that we will see as humans are replaced as drivers.

But the places that I love are going to be hurt. And even when I know that the good outweighs the bad, the bad is still bad.

How can libraries make a difference? Simply being aware of this possible future is the first step, and watching for leading indicators in their communities. Strategically, getting in front of the job loss wave by preparing for re-skilling and educational opportunities, making connections with other community resources in those arenas as well as other governmental offices that will be needed could be a way of preparing to be of the most use to the community. Rural libraries should have a relationship with their nearest community colleges or other formalized higher education options and should have strategies in place that help people move into formalized training or other economic recovery options.


In the next installment of Disaster Scenarios, I hope to take a look at AI/Machine Learning and see if there’s a similar story to tell about the way it is going to change not only how people interact with information, but how they are able to interact with information and the risks therein. I think information professionals might be in for some real weirdness in the next decade.