Categories
Gadgets presentation Technology

Tablets & Superphones from Computers in Libraries 2011

My very brief slide deck from Computers in Libraries 2011 for my Cybertour on Tablets & Superphones. Just showing off some of the new and shiny tech, and talking a bit about why we should care as libraries.

I also created a Lanyrd page for my presentation before it happened, just to see if anyone was using it or would refer to it. If you see any mentions of the Cybertour around the ‘net, please throw a link in the comments or on the Lanyrd page.

Categories
Personal

Tech Set named Best in Library Literature

From the Neal-Schuman press release:

March 15, 2011—THE TECH SET®, created and edited by Ellyssa Kroski and co-published by Neal-Schuman Publishers and the Library Information Technology Association (LITA), is the winner of the 2011 Greenwood Publishing Group Award for the Best Book in Library Literature, the American Library Association announced yesterday. The Award committee praised the “creative, innovate approach” of this ten-volume primer that shows librarians how to employ new technologies to create, deliver, and market new user services.

MobiletechI mention this because I wrote one of the books in the series, Mobile Technology and Libraries. It’s an honor to be part of such a great group of authors, and very cool to be a part of winning such an award.

Thanks to the Greenwood Publishing group for the award!

Categories
Apple Technology

iPad HDMI adapter

iPad HDMI

Had a chance today to test the iPad HDMI out adapter (otherwise known as the Apple Digital AV Adapter) on my iPad 1, with some interesting results. While the iPad 1 won’t do full iPad mirroring like the iPad 2 does, the HDMI out still has some interesting tricks.

It does work with any app that supports video out, including Netflix, AirVideo, and YouTube. It also supports audio over HDMI, which means no need for any extra audio connections. Even better, it does so for audio-only apps, so if you just want to play audio over your home stereo system you can still use the HDMI out to do so. For those of us who travel frequently, hotel rooms often now have hookups for connecting mobile devices to the TV in the room, and this makes an iPad with the HDMI connector a great option for entertainment on the go.

Categories
ALA Gadgets presentation TechSource

Gadgets in the Library: A Practical Guide to Personal Electronics for Librarians

In the middle of April, I’ll be doing a set of two webinars for ALA TechSource on how to manage gadgets inside the library. I’ve done a lot of talks about the theory of gadgets, and why I think they are important for libraries, but this is the first time I’ve tried to put together some real practical day-to-day tips for how to deal with these things. Here’s the description from the registration page:

From the iPad to eReaders, gadgets are everywhere. As these personal electronic devices become more and more ubiquitous in everyday life, it’s essential that libraries are fluent in the language of these devices. Whether your library wants to make use of these items in its services or purchase them to lend out to patrons, this interactive workshop will give you the foundation you for bringing your library into the future through gadgets.

Session 1: Non-e-Reader Gadgets
Wednesday, April 13, 2011, 2:30pm – 4:00pm Eastern

This session will cover the following topics:
Personal Electronics are Personal
Operating Systems vs Devices
iOS & Android
Circulation & Policy

Session 2: E-Readers and More
Wednesday, April 20, 2011, 2:30pm – 4:00pm Eastern

This session will cover the following topics:
Types, differences, decisions
Amazon, Nook, Sony
Cataloging and Representation in Systems
Summary and Conclusions

The webinars aren’t free, unfortunately, but it’s a flat rate for both ($85), and if you want to gather your entire library together to watch, you can do so.

If you’re interested, please register…and if you have questions for me about what’s going to be covered, or you signed up but want to tell me exactly what you’d like me to cover, please leave a comment. I’d love to hear from you.

Categories
Books Library Issues Media presentation

Focus on the Future

Here’s a little thing I put together for the Bay Area Library and Information Systems group that were kind enough to have me speak to a group of Children’s Librarians a week or so ago. Was a brilliant time, and I really appreciated getting to hear from a group of librarians that I just don’t talk to enough. I also had the pleasure of presenting with two very impressive people, Roger Sutton of Horn Book fame and Kristen McLean, Founder and CEO of Bookigee.

I’m really happy with the way this presentation went, especially since I used Eliza as the theme for it. 🙂 The downside of the way I do my presentations, however, is that the slides themselves are a tiny fraction of the actual content…most of it is me, and talking, and asking questions and such. But I liked the slides too much not to share.

Categories
Digital Culture Library Issues Library Renewal MPOW

Harper Collins and some numbers

Day 364 - kindle!So after the Harper Collins Incident of the last couple of weeks, I thought it would be interesting to see, based on my library, what the numbers looked like for books that have circulated more than 26 times. Here are all the caveats, in hopes of derailing some of the questions that I’m sure this data will raise:

  • This is, roughly, 10 years worth of circulation data. The last major ILS migration happened 10 years or so ago, and the data from the decades prior to that is non-trivial to access or non-existent.
  • UTC has about 10K FTE students
  • Our circulation is, based on peer-institutions, ridiculously low. We are working on fixing part of the problem.

Now, the numbers: removing AV materials (DVD/VHS, audiobooks, CDs), reserve items, and things that don’t circ (journals, etc), we have 409,213 things in our catalog that qualify, mostly, as “books” and that are available circulation. That includes Reference, which only circulate to Faculty, but seemed worth including. Of those 409,213 items, the total number of them that have circulated more than 26 times in 10 years is:

126

Yep, that’s right. 126 books, or just about .03079% of our collection. Looking at the titles, that’s even including multiple copies of the same work (we have three copies of A rhetoric and composition handbook that are all on the list of >26, for example).

If you add the total number of times these books circulated, and divide each by 26 to determine how many additional books the library would have had to purchase IF they had all been eBooks under the Harper Collins rules, my library would have had to purchase an additional 148 books in order to meet the demand. That’s under 15 titles a year, on average. I don’t have average costs of Harper Collins ebooks handy, but if they followed the Amazon pricing model for eBooks, they would be between $9.99 and $14.99 each. Let’s split the difference and call the average price $12.99…that means my library would have to find an extra $194.85 a year to keep up.

I understand that eBook have the potential to circulate more often than print…the decrease in access time alone should push them to be more popular choices, if what we’ve seen happen to our print journals is any indication. I also know that one small academic library is the equivalent of anecdata in the grand scheme of libraries. But if we don’t look at numbers, and only look at rhetoric, I think we’re doing ourselves a disservice.

I still disagree with Harper Collins new eBook rules, but for a lot of reasons that don’t necessarily come down to “it’s horrible for my library”. It is, I think, a bad idea to change the rules of the game midstream, at least without a lot of input from all the concerned parties (and no, I don’t actually think that a lot of libraries were consulted about this change). But it’s also a bad idea, as I’ve said a few times now, to just assume that the digital needs to act like the physical. We need to find new ways of dealing with these things, and I hope that situations like #hcod are just growing pains.

Categories
Books Library Renewal Media

Thoughts on The Harper Collins Incident

Aside from the fact that I think I’ll use The Harper Collins Incident as a band name in a novel that I’m hoping to write someday, there’s a lot to say about the whole eBook limited circulation thing. I decided to put on my Library Renewal hat and say something about it over there. I may have more to say about it here, but not right now.

So if you’re interested, head on over and read: Curse your sudden but inevitable betrayal, part two in the “pithy sci-fi reference blog posts” at Library Renewal today. I’m just sad I didn’t get to the Vader quote first.

Categories
Personal

I’m sorry, Delicious, it’s not me. It’s you.




Proof that Delicious is done for

Originally uploaded by griffey.

The “popular” page on Delicious has been like this for days now. No one at Yahoo seems to care. This could be the textbook example of how to ruin a wonderful product.

I love you, Delicious, but I can’t keep using you if you abuse me like this.

Categories
Apple Digital Culture Gadgets Legal Issues Technology

Apple intentionally hurting eBook stores

Apple announced the terms of their in-App Subscription Service this morning, and it does indeed look like they are shooting directly at Amazon. What I’m concerned about is the fallout from these new rules on other apps…here’s the paragraph that causes me issue, with the pertinent passage highlighted.

Publishers who use Apple’s subscription service in their app can also leverage other methods for acquiring digital subscribers outside of the app. For example, publishers can sell digital subscriptions on their web sites, or can choose to provide free access to existing subscribers. Since Apple is not involved in these transactions, there is no revenue sharing or exchange of customer information with Apple. Publishers must provide their own authentication process inside the app for subscribers that have signed up outside of the app. However, Apple does require that if a publisher chooses to sell a digital subscription separately outside of the app, that same subscription offer must be made available, at the same price or less, to customers who wish to subscribe from within the app. In addition, publishers may no longer provide links in their apps (to a web site, for example) which allow the customer to purchase content or subscriptions outside of the app.

To summarize: publishers are allowed to sell subscriptions on their own websites, but if they do, they must also allow for in-app purchase of said subscription, and there has to be pricing parity between the two methods. This means that, for instance, a newspaper couldn’t offer a subscription on their site for $5, but make the in-app purchase $8…this prevents publishers from variably pricing things higher in the App in order to pad the price to take into account Apple’s 30% of the sale price. So far, so good…it’s that last sentence that really worries me:

In addition, publishers may no longer provide links in their apps (to a web site, for example) which allow the customer to purchase content or subscriptions outside of the app.

Notice that in that sentence, Apple stopped talking about subscriptions and now include content generally. This single lline is the one that, I think, kills eReader software on iOS devices. This means that Amazon can’t keep the Kindle app the way it currently works, which is to tap a button inside the app that then takes you to the Kindle store in Safari. That’s not allowed given the above. That will apply to Barnes & Noble’s Nook software, as well as any other eReader software that I’m aware of on iOS. eBook providers like Amazon and B&N almost certainly can’t afford to move all their sales to in-app purchases because of the 30% Apple “tax”. This means that either they raise prices and move into Apple’s ecosystem, or they stop allowing purchases of books at all on iOS devices.

The rules appear to allow Amazon to sell Kindle books for iOS on the Amazon website directly (obviously Apple can’t do anything about that) but it seems to break any connection between the app and said site. This intentionally damages the user experience for this and other eBook apps, and is the main reason I can’t believe that Apple is pushing this as hard as they are. This is much different than other limitations that Apple has placed on the development of Apps…this isn’t hardware based limitation (multitasking) or anything like that…this seems to be purely a “show us the money” limitation. I’m really disappointed if this is the way that Apple chooses to enforce this, because while they are guilty of many things, intentionally hurting usability has never been one of them.

What I’m really curious about is this: Is Apple going to push these requirements for any App that allows for any purchase…like, for instance, the Amazon app that allows you to shop on Amazon directly. Or Zappos, or Ebay, or any number of other apps that act as a front-end for purchasing goods. If that’s the case, I think that Apple is in for some real trouble and pushback from companies, and possible legal repercussions. Seems like it can’t possibly be legal for the manufacturer of a computer (which is what the iPhone/iPad/iPod touch is, after a recent legal decision) to require that anything purchased on that computer provide them with a cut. I’ll be keeping my eyes on this one.

Categories
Apple Books Digital Culture Media mobile Technology

Once more the Apple apologist

I’m feeling more and more like the library equivalent of John Gruber these days.

UPDATE 2/1/11 1:18pm: website The Loop is reporting that they received a statement on the matter from Apple:

“We have not changed our developer terms or guidelines,” Apple spokesperson, Trudy Muller, told The Loop. “We are now requiring that if an app offers customers the ability to purchase books outside of the app, that the same option is also available to customers from within the app with in-app purchase.”

This is a change from previous Apple requirements, and will require existing apps to make changes to the way they behave. It also puts Amazon, B&N, and other retailers far more under Apple’s thumb in regards to pricing and profitability. More than anything, it puts them in a confrontational position with other retailers, instead of being simply a competitor. It will be very interesting to see how this shakes out.

There has been general alarm this morning on the Twitter and in the blogosphere that Apple is going to start killing off non-iBook eBook stores. Phil Bradley blogged about the New York Times article on the rejection of the Sony eReader app by Apple, saying:

Well, this is an interesting development. Sony have had their iPhone application rejected by Apple. Moreover, they’ve been told that they can no longer sell content, like e-books, within their apps, or let customers have access to purchases they have made outside the App Store.

That is what the NYT article says as well:

The company has told some applications developers, including Sony, that they can no longer sell content, like e-books, within their apps, or let customers have access to purchases they have made outside the App Store.

But if you read the next two lines:

Apple rejected Sony’s iPhone application, which would have let people buy and read e-books bought from the Sony Reader Store.

Apple told Sony that from now on, all in-app purchases would have to go through Apple, said Steve Haber, president of Sony’s digital reading division.

Notice that Steve Haber did NOT say that non-in-app purchases were disallowed. I can’t tell from the sloppy reporting if that second clause actually came from the Sony interview, or from other sources. So here’s the deal: Apple has never allowed in-app purchases that bypassed Apple. It’s the reason that when you are in the Kindle app, and you go to buy a book, it pushes you out of the app and over to Safari and the Amazon website.

There seems to be no indication that the Kindle app is in jeopardy…Phil’s headline notwithstanding. It works exactly the way that Apple has told people it wants apps to work, and if Sony submitted an app that didn’t follow the rules, they knew good and well it would get rejected.

There is another explanation…Apple might be warning app developers behind the scenes that things are going to be changing. Tomorrow marks the announcement of The Daily, Rupert Murdoch’s new experimental tablet-only newspaper. With it is expected to come a new method for in-app subscriptions, which might signal the availability of a new infrastructure for app developers to take advantage of (and for Apple to force the use of).

But for now, this story is nothing but poor reporting on the NYT’s part, combined with a bit of over-excitability on the part of librarians. Amazon’s Kindle app, along with the literally thousands of other apps that rely on web-based purchasing and then web-based updating, isn’t going anywhere. Apple would have many, many, many more problems than Amazon if they just eliminated outside purchases wholesale.