I hadn’t mentioned one of my favorite things we’ve done at MPOW here on the blog, because I assumed that it was an obvious thing to do. However, I’ve told a few people about it, and it seems not as obvious as I thought, so here ya go.
In trying to decide where our Meebo widget should live, I realized that it didn’t have to live on a webpage. That is, it does, but that webpage can be, on a Windows machine, part of the desktop. We have our student systems set up to use the Windows Live desktop functionality. We point the desktop at a page on our server, that we use to rotate banners, give instruction (Your files WILL be deleted when you log off) and other things. Since it’s a webpage, the Meebo widget lives happily among the other web content.
So students don’t have to navigate anywhere to reach us. The box is right there on the desktop. Putting the widget there has also increased our question count, and seems to be working really well for us.
Hope that’s useful for someone out there in library land!