Our heirarchical organizations may not survive the web 2.0/library 2.0 shift.
2.0 tech is changing the way we think about when we work, where we work, and how we work
We have become more distributed in our tools, more collaborative, etc…but not in our expectations or work hours.
Organizational change: nothing is more difficult. it is fundamentally about making choices and changes, and both are scary
Past structures are not effective in present or future work processes
Younger the staff, the more comfortable they are with tech, collaboration, more uncomfortable with top-down
Small, agile groups move faster than large bureaucracies
Leadership & Followership are Critical Success Factors
85/15 rule: process & Structure problems beat people problem hands down
- Form follows function
- Functions Change quickly
- Form drives behavior
- Reporting relationships create loyalty (who you report to is the most important aspect)
- Collaboration decreases as distance increases (more than 50 feet apart)
Stability signals staleness and death
Clarity dissolves conflict
Authority and power is increasingly associated with the people that know and understand the 2.0 principles
Make the invisible, visible
Make the intangible, tangible
Most of the time, most of the people do what they do best.