Category Archives: Media

The power of in-house technologists

Really great write up of the internals of the tech team for the Obama campaign over at The Atlantic. Librarians and educators should read it as an argument for why it’s important to have technologists on your team directly, and not just rented out.

But the secondary impact of their success or failure would be to prove that campaigns could effectively hire and deploy top-level programming talent. If they failed, it would be evidence that this stuff might be best left to outside political technology consultants, by whom the arena had long been handled. If Reed’s team succeeded, engineers might become as enshrined in the mechanics of campaigns as social-media teams already are.

Heresy and Patron Data

I’ve spent a lot of time over the last several years thinking, writing, and speaking about ebooks. I’m on the Board of Directors of Library Renewal, a group dedicated to finding ways to make the ebook experience a good one for libraries, publishers, and authors. And I’ve spoken all over the US and Internationally about eReaders and how digital content changes libraries. So what I am about to suggest is something that has been rattling around in my head for some time now, and I feel like it’s something that I’d love to hear other thoughts about.

So as the Joker said in The Dark Knight Returns:

When we look at how libraries, pubishers, and authors all interrelate vis a vis electronic content, specifically ebooks, the models that are largely being forwarded are straightforward economic models. The rights-holders have content, we want content, we pay them for content. Most of the disagreement comes down to the details: how much are we paying, and what rights do with have to the content that we are paying for. The majority of “new” models that are being trumpeted in libraryland, like the Douglas County Public ebook model, are just differently-arranged ways of doing exactly the same thing…which, admittedly, gives different outcomes on the two contentious fronts (cost and rights) but isn’t actually new in any significant way.

In an economic system, when one side of an equation (libraries) want something from another side (rights-holders), there is an exchange of value that takes place wherein both sides agree that said value exchange is fair in both directions. Libraries pay money for content…this is, at its base, just a value exchange between libraries and publishers.

Libraries don’t want a free ride as far as ebooks are concerned. Every single librarian that I have spoken with is perfectly willing to continue to pay for content. Unfortunately, the economics of libraries are such that when we want more rights (the ability to check out ebooks to any number of patrons simultaneously, or the right to ILL ebooks, etc) we don’t have the ability to exchange our typical economic instrument (money) for them. Think about Amazon and their ability to put the Harry Potter books into their Lending Library…freely available to anyone with an Amazon Prime membership. Libraries would kill for the right to do this, but Amazon is the one that can write the check. If we had tens or hundreds of millions of dollars to throw at publishers, we could dictate any rights we wished. But we don’t.

So the question that’s been bugging me is: what else do we have, besides cash, that is of value to the rights holders and could be traded for more of what we want. Libraries generate value in enormous numbers of ways, but what do we have that publishers might want that would give us some bartering ability?

Some librarians have started looking at these value-exchanges in a new way. Toby Greenwalt, a librarian at the Skokie Public Library, started asking what the value was to the publishers of the awards that the American Library Association gives out for childrens and young adult titles, and Andromeda Yelton followed up with a look at how those awards related to the ability for libraries to lend those books electronically. Here’s something that the ALA does, which appears to be significant value to publishers, with no visible complimentary exchange of value going the other direction.

Finally we get to what I’ve been thinking of as my heretical idea. Because when I think about what other thing of value that libraries have that could potentially be traded to publishers in order to get an equivalent set of value back from them in the way of ebook rights, I keep coming back to one thing:

Information. Information about our patrons, information about our circulations of individual books, and demographic information about our users and what books they read.

I know. A lot of librarians just stopped reading, or perhaps began clutching the arms of their chairs a bit too tightly. Patron information! The holiest of holies in library land, the Thing Which Must Not Be Shared! One of the core tenets of librarianship is that the borrowing history of the individual is sacrosanct. And for very, very good reasons…it doesn’t take a paranoid person to see the ways in which reading histories should be kept private, from the teenager looking for information about sexuality to the individual checking out a book about chronic illness (you wouldn’t want your insurance company to know that, now would you). As the saying goes, “show me what you read and I’ll tell you who you are”.

But this information is valuable. Publishers would love to know more about their readers, as it helps them to make better decisions about what to publish, how to market, and what sorts of books that a given population is more likely to buy. The amount of data that libraries could have in this realm is enormous, and could be a huge lever with which to move the playing field that we are all currently on regarding ebooks.

I am very aware, there are huge problems with this idea. The data in many cases is actually non-existent (libraries are very good about dumping this data so that it can’t be used by law enforcement or others in negative ways against readers). In order to maintain any sort of patron trust, there would have to be serious thought given to sanitization of the data, stripping of individually identifying information, and more (and yes, I am aware that stripping of individually identifying information has been shown to be basically useless…I retain some hope that there is a way to do it that isn’t). It is also the case that with the rise of cloud-based ILS systems that this information is going to be more available than ever, and centralized on servers that are out of library’s control.

But if we want the next decade to be a good one for us, libraries and librarians need to put some serious thought into what our other value-creation areas are, and how we can begin to identify and trade on those against the rights-holders. Because our money is getting thin, our prices are going up, digital is likely to kill our existing model completely, and we need new ways to think about these things.

What else do we have? What sort of leverage do we have that we aren’t using? What can we bring to the negotiating table that we haven’t yet?

A shot across the bow

If you had any doubts that Amazon’s Lending Library was eventually going to compete with public libraries, here’s where your doubts get shattered. From Amazon’s homepage today, on the announcement of all 7 Harry Potter books entering the Kindle Lending Library program:

With traditional library lending, the library buys a certain number of e-book copies of a particular title. If all of those are checked out, you have to get on a waiting list….the wait can sometimes be months.

With the Kindle Owners Lending Library, there are no due dates, you can borrow as frequently as once a month, and there are no limits on how many people can borow the same title…

The full image of the announcement is included after the click: Continue reading A shot across the bow


What is LibraryBox? It’s my newest hack, a hardware and software project that takes the “pirate” out of PirateBox to produce a tiny, battery-powered, linux-based, anonymous file server capable of serving arbitrary types of digital files to anyone with a wifi-enabled device.

But, you may ask, what is it for? It’s for any situation where you need to distribue digital files but don’t have or don’t want Internet access. LibraryBox is based on a fork of the PirateBox project, using the TP-Link MR-3020 router, an 802.11n router that is capable of running on a USB 5 volt power source. This means that for about $40 and some time, you can have a file server that fits in your pocket. I loaded my demo unit with the top 100 Public Domain ebooks from Feedbooks and Project Gutenberg, and hooked it up to an iPad battery pack that will run it for 16 hours.

This means I can be a walking digital library, giving people access to eBooks anywhere I happen to have the LibraryBox. These could be used in a million different ways, from bringing eBooks, Audio, even movies to areas with digital devices but without Internet access to just being a personal file server for conference slides or other resources.

More information, including pictures and such, are all up on the LibraryBox website. The code is all licensed under the GPL and is available on Github. Several people have looked at the project, and I’m hoping that others will see the value and help me make it better. There’s lots of improvements possible, and I (and hopefully many others) will be working on making the process easier and better for users.

Interview with Jason Chen – Storybundle

I was lucky enough to interview Jason Chen via email about his new ebook startup Storybundle. He had some interesting things to say about the ebook market. Unsurprisingly, as a new ebook startup, he didn’t even consider libraries at first.

As to whether or not this is good for libraries, at the current time I hadn’t even considered libraries, so I’m going to aim for personal use for the first few bundles and see where things go from there. It depends heavily on the author, because the promo is a limited time thing, and making a sale to a library becomes a forever thing.

Head over to TechSource to read the full interview!


Very interesting announcement today from Jason Chen, tech blogger of Lifehacker and formerly of Gizmodo. He’s getting out of the tech blogging business and launching an ebook startup, StoryBundle. From the StoryBundle site:

You know those indie video game bundles where you pay what you want for a batch of quality titles? We’re like that, but for ebooks.

We give you a handful of ebooks (about five or so) for a low price that you choose, all DRM-free, delivered to your ereader.

We only choose quality independent authors so you can be sure what you’re buying is good. Plus, you decide how much these books are worth. Great reads delivered cheaply without killing a single tree? That’s something everybody can feel good about.

Very, very interesting. I have a huge number of questions, mainly: how can he possibly hope to compete against Amazon in this space? I suppose the idea is that DRM free and name-your-price luring readers, but I’m not sure why that will lure authors.  I can’t imagine that it’s a better deal for authors in terms of either reach or profit. But it’s a really interesting experiment, and we all know that we need more models for this stuff. I’ve got a request for an interview out to Jason…I’m very curious as to how this model might work with libraries.

Color eInk demonstration from CES 2012

Here’s a look at color eInk, the next generation of the technology currently found in just about every eReader on the market. This particular screen (the eInk Triton display) is good for just over 4000 colors, and certainly isn’t the fastest page-turn we’ve seen…but the display is very, very pretty. Great contrast, sharp lines, and the color really adds a lot to the feel of the thing. Check it out: