Category Archives: Library Issues

January Apple Event – Education/Textbook related?

Multiple industry sources are reporting that Apple plans to have an announcement event in New York sometime in January, most likely featuring something new in the Media space. Most interestingly for libraries, Clayton Morris is reporting that his sources tell him:

  • This event will focus on iTunes University and Apple in education
  • The event will be in New York rather than in the Silicon Valley because New York is more centrally located for textbook and publishing.
  • This initiative has been in the making for years.
  • The announcement will be small in size but large in scope: a big announcement in a demure space.
  • I expect at least two large project announcements as they relate to Apple in education.

Anything involving Apple, textbooks, publishing, and education is something that libraries should be paying attention to. This isn’t going to be a hardware announcement, but given that it seems to revolve around iBooks and iTunes U, I’m guessing it’s a publishing/distribution deal with textbook publishers…or maybe a new publishing platform specifically for textbooks? We’ll see as the month rolls along.

SOPA and Publishers

Here is a list of all of the companies signed to SOPA (which, while delayed until after the first of the year, isn’t dead):
Companies supporting SOPA

While there are a few surprises (GoDaddy? A DNS company that supports breaking DNS? Huh?) most of the names on the list are exactly who you’d expect: copyright holders that are clearly desperate to hold on to their business model. These happen to include publishers like Hachette, Harper-Collins, Macmillan, Elsevier, Hyperion, McGraw-Hill, Pearson Education, Penguin, Random House, Scholastic, and Norton. Not to mention all of the video/music companies that produce content that libraries spend money on: Sony, Universal, Disney, etc.

For those who aren’t keeping up with SOPA and PIPA and what exactly it is that the above companies are suggesting, let’s be clear: SOPA and PIPA are both so completely bad that I have trouble describing how bad they really are. I consider myself a writer, and I have trouble conjuring forth a description about just how incredibly fucked the USA would be if we allow these ridiculous bills to pass into law. So I’ll let someone else say it for me. Mr. Savage:

Make no mistake: These bills aren’t simply unconstitutional, they are anticonstitutional. They would allow for the wholesale elimination of entire websites, domain names, and chunks of the DNS (the underlying structure of the whole Internet), based on nothing more than the “good faith” assertion by a single party that the website is infringing on a copyright of the complainant.

Or maybe Mr. Dotorow? Or how about, oh…the engineers who built the Internet in the first place? Or maybe even the Stanford Law Review? All of them agree (as do I) that SOPA and PIPA would break the fundamental way that the Internet works, making the US into a third-world-country of ‘net access, and threatening the very concept of Free Speech online.

These are agressive, wrong headed pieces of legislation that attempt to find a technical solution to a legislative problem…we already have laws that punish individuals who infringe upon copyrights. This would be the equivalent of legislating the ability for private companies to decide to close down roads and revoke your drivers license just because someone claimed they saw you take a drink, instead of simply having and enforcing laws against driving under the influence.

So what can libraries do? I think we should let these signatories know that we disagree fundamentally with SOPA and PIPA and indeed any law that would lessen the freedom of speech on the Internet. Tell everyone you speak with at these companies that this is not the sort of thing that we will support. If SOPA and PIPA are still on the table at the time of ALA Midwinter, I plan to try to speak with as many employees of these companies as I can about this. I suggest you do the same.

Ready, Aim…Fire!

Head over to the ALA TechSource blog to see my take on the new Amazon Kindle announcements. The new models announced yesterday, along with pricing, are:

There’s lots more at TechSource, but the pull-quote from the article is probably:

For libraries, however, with the exception of cheaper cost-per-device you want to provide…well, nothing really changes. Amazon is still providing books at the publisher’s set cost that are licensed in such a way that limits the ability of libraries to circulate them (the books, not the devices). The Kindle/Overdrive deal doesn’t change at all…you can just buy a Kindle to circ to patrons for $40 less than you could yesterday. But the technological hurdles for our patrons on the user-experience front as well as the backend limitations of the DRM provided files are still the same as ever.

The Future is Already Here

Yesterday I had the pleasure of presenting to the librarians at Western Kentucky University during their 2011 kickoff event. When discussing a topic with the Dean, I was told that they were interested in the future of the academic library, technology, and how to manage the changes that are coming. That’s definitely in the sweet spot of my library interests, so I gave it a shot. Below you’ll find a slideshow with accompanying audio of my presentation, along with the Q/A session at the end. The whole thing is about 1.5 hours, but my presentation is just the first hour or so. I’d love to hear what you think, especially if you disagree with any of my points.

Keynote about the future of libraries, change management, and technology over the next 5 years given to Western Kentucky University Libraries, August 24, 2011 by Jason Griffey

5 days, 3 states

In the next 5 days, I’m speaking for two different state conferences that someone out there in bloglandia might be interested in.

First, I’m heading out to Minneapolis, MN for Academic & Research Library Day. I’ll be presenting a keynote tomorrow morning entitled The Everywhere Patron, where I’ll be talking about the expectations of patrons vis a vis personal electronics and services. I’m really excited about the talk…if you’re going to be at ARLD please say hello!

After that, I head over to Stamford, CT for the Connecticut Library Association conference. There, I’ll be doing a presentation on eBooks, both in terms of content, containers, and the challenges for libraries during the transition to digital texts.

If you are at either presentation, come introduce yourself and say hi!

Kindle Library Lending

The online library world is abuzz today with the announcement of Kindle Library Lending, which promises to finally bring the ability for libraries to check ebooks out to patron’s Kindle (or Kindle software-driven devices). The announcement itself is full of promise and light on details, including such gems as:

Customers will be able to check out a Kindle book from their local library and start reading on any Kindle device or free Kindle app for Android, iPad, iPod touch, iPhone, PC, Mac, BlackBerry, or Windows Phone. If a Kindle book is checked out again or that book is purchased from Amazon, all of a customer’s annotations and bookmarks will be preserved.

Translation: Amazon will be maintaining notes and details of the book you read on their servers, and providing a way to purchase said book as a part of the library experience.

Amazon is working with OverDrive, the leading provider of digital content solutions for over 11,000 public and educational libraries in the United States, to bring a seamless library borrowing experience to Kindle customers. “We are excited to be working with Amazon to offer Kindle Library Lending to the millions of customers who read on Kindle and Kindle apps,” said Steve Potash, CEO, OverDrive. “We hear librarians and patrons rave about Kindle, so we are thrilled that we can be part of bringing library books to the unparalleled experience of reading on Kindle.”

This appears to mean that Overdrive will be the library-facing partner in this enterprise, and I’m guessing that the checkout experience and user interface will be Overdrive driven. This is (IMNSHO) a disappointment, as I’d much rather deal with Amazon directly (even though I’m sure they would not rather deal with libraries…thus, Overdrive).

Bobbi Newman, as always, has a thoughtful post up about this, and asks a couple of questions for which I’m going to guess the answers. She asks:

Will libraries be forced to add a third ebook format (which will only spread their already thin money thinner?)

If yes

  • Will I be allowed to borrow library ebooks in epub and pdf format on my Kindle?
  • Will owners of other devices (such as the Nook or Sony) be allowed to read Kindle books on their device? (the press release reads as “no”)

I would find it VERY hard to believe that Amazon is going to convert all of their proprietary files into a new format just for libraries…so yes, I believe strongly that there will be yet another format. I also find it hard to believe that Amazon will suddenly decide to embrace Adobe DRM…which means that there is little chance that library books via Overdrive or another vendor that are in the epub or pdf format will start working on the Kindle.

As to the last question…I believe very strongly that if Barnes & Noble and Sony decided to allow Amazon DRM/filetypes on the nook or Sony reader, Amazon would be thrilled to provide them with books. But that’s probably not going to happen either. For a reminder of all the intricacies of the filetype/DRM issues here, see my post on eBook Filetypes and DRM.

I have requests out currently for answers from Overdrive and Amazon on the following questions…if either of them get back to me, I’ll make sure to post it here.

Will the Kindle Library Lending functionality require the use of the Overdrive Media Center Console?

Will the functionality require a “buy this book” link in the Overdrive catalog?

Will the KLL functionality require the library patron to be physically in the library, or authenticated via IP address, or will they be able to access this remotely? Or some combination of the two?

The press release mentions that Whispersync will be enabled to remember page numbers, which implies that patrons will be able to load Kindle books that they check out onto multiple devices…what will the mechanism for this be? If I check out a book, and then load it onto my Kindle, my Kindle DX, my iPod Touch, and my iPad, will that count as 4 checkouts, or one?

Currently, the Overdrive ebook model works with Adobe Digital Editions and ePub…I am assuming that the Kindle books will remain in the standard .azw format, and use Amazon DRM. Can you confirm this assumption? If so, can you describe the process by which patrons will check out a book using this service?

What will the limitations on the KLL catalog be? How does it compare to the overall Kindle ebook catalog?

Will publishers be able to opt-out of allowing Library lending in the same way that they can currently opt-out of other features of the Kindle?

What is Amazon doing to ensure the privacy/confidentiality of library patrons?

UPDATE


Overdrive finally posted to their blog about the issue, and I just received a callback from Overdrive marketing. While they weren’t able to comment a large number of things, I did get confirmations on a few details. On the Overdrive blog post, they say:

A user will be able to browse for titles on any desktop or mobile operating system, check out a title with a library card, and then select Kindle as the delivery destination.

The exact quote that I got from the Overdrive marketing department was that the books would be “deliverable to Kindle” and that did include any Kindle and Kindle app.

The blog post also says:

Your existing collection of downloadable eBooks will be available to Kindle customers. As you add new eBooks to your collection, those titles will also be available in Kindle format for lending to Kindle and Kindle reading apps. Your library will not need to purchase any additional units to have Kindle compatibility. This will work for your existing copies and units.

When asked about the potential catalog non-overlap (what happens when a book available via Overdrive isn’t available on Amazon), the answer from Overdrive was that they hadn’t looked fully at the catalog overlap yet. But it sounds like the Kindle compatibility is simply going to be there for your existing books as an additional option…well done!

MASSIVE SPECULATION AHEAD:It sounds to me like Overdrive will be providing the ability to checkout a book and click “deliver to Kindle”, much in the same way that Amazon currently does when you purchase a book. If I’d been thinking for half a second, I’d have realized that’s the ONLY way they can do it and support Kindle Apps. None of the Kindle apps that I’m aware of allows for any sort of side-loading of content…all the content that is in them can ONLY come from Amazon directly. CORRECTION: Kindle App for iOS does allow side-loading via emailed or web-linked files of the appropriate filetype (mobi, azw)…but no tethered side-loading. You can obviously plug your Kindle directly into your computer and throw a random PDF on it, but you can’t do that with Kindle Apps. They have to deliver these to you via Whispernet…there’s no other choice.

Back to the blog post!

The Kindle eBook titles borrowed from a library will carry the same rules and policies as all our other eBooks.

One answer that I’d really like from Overdrive is relating to this piece. On the phone call, I asked if a publisher limited the number of times that a book could be downloaded (which some do), whether this would effect the number of devices that I could have said book delivered to. The official statement was that they didn’t have that information right now, but that whatever the solution it would “support publisher’s existing models”.

Last bit of news for now: I tried to get Overdrive to give me anything on a timeframe, and they weren’t even willing to promise/commit to a quarter of the year…all they would say was “in 2011″. So we could have some time to wait for this.

Focus on the Future

Here’s a little thing I put together for the Bay Area Library and Information Systems group that were kind enough to have me speak to a group of Children’s Librarians a week or so ago. Was a brilliant time, and I really appreciated getting to hear from a group of librarians that I just don’t talk to enough. I also had the pleasure of presenting with two very impressive people, Roger Sutton of Horn Book fame and Kristen McLean, Founder and CEO of Bookigee.

I’m really happy with the way this presentation went, especially since I used Eliza as the theme for it. :-) The downside of the way I do my presentations, however, is that the slides themselves are a tiny fraction of the actual content…most of it is me, and talking, and asking questions and such. But I liked the slides too much not to share.

Harper Collins and some numbers

Day 364 - kindle!So after the Harper Collins Incident of the last couple of weeks, I thought it would be interesting to see, based on my library, what the numbers looked like for books that have circulated more than 26 times. Here are all the caveats, in hopes of derailing some of the questions that I’m sure this data will raise:

  • This is, roughly, 10 years worth of circulation data. The last major ILS migration happened 10 years or so ago, and the data from the decades prior to that is non-trivial to access or non-existent.
  • UTC has about 10K FTE students
  • Our circulation is, based on peer-institutions, ridiculously low. We are working on fixing part of the problem.

Now, the numbers: removing AV materials (DVD/VHS, audiobooks, CDs), reserve items, and things that don’t circ (journals, etc), we have 409,213 things in our catalog that qualify, mostly, as “books” and that are available circulation. That includes Reference, which only circulate to Faculty, but seemed worth including. Of those 409,213 items, the total number of them that have circulated more than 26 times in 10 years is:

126

Yep, that’s right. 126 books, or just about .03079% of our collection. Looking at the titles, that’s even including multiple copies of the same work (we have three copies of A rhetoric and composition handbook that are all on the list of >26, for example).

If you add the total number of times these books circulated, and divide each by 26 to determine how many additional books the library would have had to purchase IF they had all been eBooks under the Harper Collins rules, my library would have had to purchase an additional 148 books in order to meet the demand. That’s under 15 titles a year, on average. I don’t have average costs of Harper Collins ebooks handy, but if they followed the Amazon pricing model for eBooks, they would be between $9.99 and $14.99 each. Let’s split the difference and call the average price $12.99…that means my library would have to find an extra $194.85 a year to keep up.

I understand that eBook have the potential to circulate more often than print…the decrease in access time alone should push them to be more popular choices, if what we’ve seen happen to our print journals is any indication. I also know that one small academic library is the equivalent of anecdata in the grand scheme of libraries. But if we don’t look at numbers, and only look at rhetoric, I think we’re doing ourselves a disservice.

I still disagree with Harper Collins new eBook rules, but for a lot of reasons that don’t necessarily come down to “it’s horrible for my library”. It is, I think, a bad idea to change the rules of the game midstream, at least without a lot of input from all the concerned parties (and no, I don’t actually think that a lot of libraries were consulted about this change). But it’s also a bad idea, as I’ve said a few times now, to just assume that the digital needs to act like the physical. We need to find new ways of dealing with these things, and I hope that situations like #hcod are just growing pains.

Privacy and Freedom of Information in 21st-Century Libraries

CoverI’m really priviledged to be a part of the latest ALA TechSource Library Technology Report, Privacy and Freedom of Information in 21st-Century Libraries. When I was given the opportunity to contribute to an issue with Deborah Caldwell-Stone, Sarah Houghton-Jan, Barbara M. Jones and Eli Neiburger…well, I said yes.

I wrote the chapter entitled “Social Networking and the Library”, and the general thrust of the chapter can be seen in this excerpt:

The central tension between libraries and social networks is simple: a social network gains usefulness when you are identifiable (people know who you are) and you share information about yourself (people know what you like). Libraries have, for years, operated under the general guideline that both of those pieces of knowledge are no ones business but yours….Taken at face value, as they relate to social networks, library ethical policies can be interpreted as directly contradictory with…privacy statements. Libraries have chosen, at times, to value privacy over access to social networks when these are in conflict. If the privacy of the patron is compromised via social networks, one possible answer is to attempt to limit access to those networks, which flies in the face of open and free access to information.

If you’re interested in the topic of Freedom of Information and how difficult holding on to library’s traditional values becomes in the 21st century, this issue is a great read. Head on over to Techsource and pick it up.