The debate weâ€™ve seen happening over the authority, or lack thereof, of collaborative information systems such as Wikipedia is just scratching the surface of the debates weâ€™ll be seeing in the years to come. Librarians ignore Wikipedia, and by extension the new face of information, at their peril. Keep in mind Iâ€™m not saying that we all have to run to the Internet to answer our questions, just that if we fail to see the impact these systems are having, and the openness and transparency they bring with them, then we fail to learn something crucial about the downsides to the inflexible authority of print.
Indeed…in a talk I gave the other day, I discussed a lot of new hip and trendy things in LibraryLand, but it never fails that I get gasps of astonishment when I show academics the Wikipedia. I’ve never been fond of authority as the answer to our information instabilities, but I’m even less so now with the living antithesis of authority on hand (and so remarkable!).
I blogged a bit ago about an academic paper I’ve got rattling around in my head having to do with new ways of viewing information sources as relating to the Coherence Theory of knowledge. Spoke briefly with Jeff Pomeratz from UNC regarding my idea via email, who said:
I agree, librarians are too hung up on authority as a criterion. It reminds me of the story I remember reading about early Renaissance scientists trying to discover how many teeth horses have. After checking all books that might have a reference to horses’ teeth & coming up with nothing, it was decided that it was an unanswerable question! That said, I don’t think authority as a criterion can be dismissed: I’d trust the accuracy of a statement on a topic from an expert on that topic over a statement from a non-expert any day. But why? That I leave to you to answer in a philosophically principled way. So I’d argue that authority has to be positioned relative to other criteria.
Authority as a criterion may not ever go away completely…as I said to Jeff, when I’m sick, I go to a doctor, after all. But as an end point for deciding validity or truth, it is clearly not the only answer that should be given. In libraries, we have the concept of a “subject expert” who is responsible for things relating to that subject…selecting books, answering tough reference questions, producing research guides. That’s an authority concept that I don’t really mind. Would it be better if they did this work in concert with other “experts?” I would argue yes…the more brains on the problem, the better.
When making arguments for a position, I think that examining the web of interconnections to that position is a better form of support than simply a reference to authority.
This all seems so self-evident to me, that sometimes it is difficult to present well. I’m re-reading stuff on coherence theory now, and hopefully can more fully form some actually arguments at some point. I’d love any thoughts that anyone might have to spur my brain in the right direction.